Mercedes Benz Of Huntington New York huntington mercedes sells rental cars without customers knowledge as pre owned Huntington New York
It all started about 5 years ago, we leased an e-320 that was a sales mangers car, It all started out nice, we had a rear ripped tire that they exchanged , than our windsheild squirter did not work ,found out that it was torn away from the washer unit, Then the cup holder when we opened it was filled with melted goop and did not work, They got the goop out but cup holder was never fixed ( cups all ways fell out).That was the first week not to bad,then the fun began..
after 2 months the steering wheel started squeaking,so we took the the car to there sister dealership as we were told we could do since it was 25 miles closer to our home,even giving the person to talk to a Rob Picone, Well he seamed nice enough and told me the rack & pinion was shot and they rebuilt it ..about 4 months later the same thing happened so they rebuilt it yet again,
about 6 months past and guess what it happened again,
At this point other things started to make noise with this car, The cats were no good the car was very loud,, guess what 2 times to somewhat to correct this issue( never done to our satisfaction). The rear end was clunking did this twice,and still doing it. well this time they replaced the rack & pinion with a new unit ( DO I HEAR LEMON LAW) quess what it still squeaks.
When i spoke with the tech from the dealership he tells me this happens with the demo cars all the time, I was like Demo car''' He told me he read into the cars history and in fact it was a loaner/ rental car, He was like you were never told this and i said no, I would never have purchased a loaner/rental car we all know how they are treated.
so at this point i called the dealership and ask if you can rent cars and they said that they rent out there loaner cars ( I HAVE A COPY OF THERE LOANER /RENTAL AGREEMENT) now it all made sense why we had so many issues, So i called my salesman Vinny Ciuffo He still tells me the same thing that it was used by a manager.I had another dealership run a car fax and it said a corparate fleet vehicle.
So i call the dealership back after finding out NYS law reads that if the car was used as a rental we must sign a document stating this fact that we know that we were informed of its past use WE WERE NOT NOR DID WE EVER SIGN A FORM....Dealership tells me to go take a walk that they would not even service my car any longer.So i go to MB Finanical the bank well i go over with them all these facts and tell the dealer to make us happy , I was called by some guy named Hans from Smithtown dealership and his exact words were i dont give a dam what they said he was doing nothing more with this car well this went on for 2 1/2 years and MB financial did nothing.
So i went to the NYS Attorney General they said i had a good case well this went on for 6 months, and then i get a letter from them that i should sue them i have a great case, But that they are only a mediator and that they can only recommend to me what i should do.The dealer ship said i had buyers remoarse maybe they should have check there records since i was complaining from almost day one.
I need somebody who can start a class action suit against them ,,Do you know how many people are out there with these cars that were not sold legaly, They own 2 Mercedes dealerships plus a Bmw dealership and as per there own tech they have been doing this from day one. This was not 5000.00 car but 40,000 this is in the millons of dollars involved in this fraud..When my ballon payment came due someone told me to just turn the car in and let them sue me so this will come out in court,( not sure if this was right but i was tired of paying for a car that was a peice of junk)
So for the last 5 years i drove a car that drove like junk sounded like hell clunked in the rear and looked like hell. I forgot to mention that on its last service i had them detail the car and they burnt the paint with the buffing wheel ( This is documented on there service tag) so they said that they would re detail the car which they did but the swirl marks never went away, The only way to fix this is to reclear coat the car which the service manger said he would do if the re detail did not work, Another empty promise.( BLACK CAR WITH SWIRLS EVEN AFTER WASHING IT IT LOOKS LIKE THE CAR WAS SANDED WITH SAND PAPER)
So i want what NYS laws says a full refund every penny i paid to them not one cent less..again i tried for almost 3 years and was just shoved around, I want them to be exposed as the frauds that they are and to come clean with all there customers,who were not sold what they thought they were buying.. SOMEBODY PLEASE HELP ME
Mike v
wading river, New York
U.S.A.
10 Updates & Rebuttals
Mike v
wading river,New York,
U.S.A.
MERCEDES BENZ OF HUNTINGTON IT WAS NOT A LEASE BUT A BALLON PAYMENT
#11Author of original report
Thu, October 09, 2008
THIS WAS NOT A LEASE BUT A BUY OUT AT THE END. WHEN I THOUGHT MY WIFE LEASED THIS CAR WE WERE TOLD THAT AT THE END OF THE LEASE WE COULD BUY THIS CAR OR JUST TURN IT IN, NOT TRUE WERE THAN TOLD WE HAD NO CHOICE WE HAD TO BUY THIS CAR,,IN FACT WE WERE TOLD WE HAD 15,000 MILES PER YEAR BY THE SALEMAN ,,,NOT TRUE WE FIND OUT NOW,, AFTER WE MADE SURE WE STAYED UNDER THE MILAGE..EVEN 2 MONTHS BEFORE I TURNED THIS CAR IN ( WHICH NOW THEY WANT TO SUE US) I CHECKED WITH MY SALESMAN VINNY AND HE TOLD ME AGAIN WE HAD 15,000 MILES PER YEAR... ITS WHEN THE BANK CALLED AND SAID IT TIME TO BUY THIS CAR AND I TOLD THEM THAT I WAS JUST GIONG TO TURN IT IN I WAS TOLD I HAD NO CHOICE BUT TO BUY IT, THAT MY SALESMAN GAVE US WRONG INFO THAT IT WAS A PURCHASE NOT REG LEASE BUT THAT THE BALLON HAD TO BE PAID, SO I RETURNED THE CAR TO THE DEALERSHIP AND NOW THEY WANT TO SUE ME FOR THE DIFFERENCE OF WHAT THEY WHOLE SALE IT FOR AND THE BALANCE OF THE BALLON PAYMENT,AGAIN WE WERE TOLD BY SALESMAN WE COULD BUY IT AT THE END OR TURN IT IN.. BE CAREFUL WHAT YOU SIGN WITH THEM SINCE THEY SALESMAN LIE TRU THERE TEETH..EVERYTHING ABOUT THIS DEAL WAS A LIE.IF THEY SAY I HAD BUYERS REMORSE WHY DID I START COMPLAINING ALMOST 3 YEARS AGO WHEN I STILL THOUGHT I HAD A REGULAR LEASE ITS ALL ON RECORD WITH MB FINANICAL, I WONT STOP THIS CURSADE UNTIL THEY ARE MADE TO TELL THE TRUTH ABOUT RESELLING RENTAL CARS AS OFF LEASES ,,THEY ARE FRAUDS AND SHOULD BE HELD ACCOUNTABLE FOR THIS..SO I WANT THEM TO SUE ME FOR THE BALANCE SO I CAN SHOW IN OPEN COURT HOW I WAS DEFRAUDED BY THEM......
Andromeda
Near Roswell,New Mexico,
U.S.A.
Pot(Robert), meet the Kettles('Been there done that' and 'Awfully'). 'LOL!'
#11Consumer Comment
Sat, September 20, 2008
'LOL'
''The comments by 'Been there done that' do not fit any of the above categories, because there is not a 'irrelevant chit chat' category.''
''The comments by Awfully, in posts, do not fit any of the above categories, because there is not an 'irrelevant Attack the Author' category.''
'Pot, meet kettle.'
Bring it on! I honestly can't wait, but be careful! You could end up looking like an 'idiot again! There are ALWAYS several things YOU do not think about BEFORE you push the 'submit' button, and it is THE SAME on this thread!
Pot(Robert) Meet the Kettles('Been there done that' and 'Awfully').
You misspelled 'Laugh out loud'. Is 'LOL' backwoods low IQ jargon again?
Robert. I DARE you. Show why I am violating RipOffReport rules, and where the two posters above, AND YOU, are within 'consumer comment' RipOffReport rules!
Go for it!!
Robert
Buffalo,New York,
U.S.A.
LOL
#11Consumer Suggestion
Sat, September 20, 2008
""The comments by 'Been there done that' do not fit any of the above categories, because there is not a 'irrelevant chit chat' category.
The comments by Awfully, in posts, do not fit any of the above categories, because there is not an 'irrelevant Attack the Author' category.""
Pot, meet kettle.
Robert
Buffalo,New York,
U.S.A.
LOL
#11Consumer Suggestion
Sat, September 20, 2008
""The comments by 'Been there done that' do not fit any of the above categories, because there is not a 'irrelevant chit chat' category.
The comments by Awfully, in posts, do not fit any of the above categories, because there is not an 'irrelevant Attack the Author' category.""
Pot, meet kettle.
Robert
Buffalo,New York,
U.S.A.
LOL
#11Consumer Suggestion
Sat, September 20, 2008
""The comments by 'Been there done that' do not fit any of the above categories, because there is not a 'irrelevant chit chat' category.
The comments by Awfully, in posts, do not fit any of the above categories, because there is not an 'irrelevant Attack the Author' category.""
Pot, meet kettle.
Robert
Buffalo,New York,
U.S.A.
LOL
#11Consumer Suggestion
Sat, September 20, 2008
""The comments by 'Been there done that' do not fit any of the above categories, because there is not a 'irrelevant chit chat' category.
The comments by Awfully, in posts, do not fit any of the above categories, because there is not an 'irrelevant Attack the Author' category.""
Pot, meet kettle.
Andromeda
Near Roswell,New Mexico,
U.S.A.
You can get started on that!
#11Consumer Comment
Sat, September 20, 2008
1. Comments explaining any similar experience(s) you have had with this person or company.
2. Information which you believe supports or contradicts the complaint described in the report.
3. Any other useful information which you believe an interested reader needs to know about the person or business described in the report.
These are the the types of Consumer comments allowed on rip-off report.
The comments by 'Been there done that' do not fit any of the above categories, because there is not a 'irrelevant chit chat' category.
The comments by Awfully, in posts, do not fit any of the above categories, because there is not an 'irrelevant Attack the Author' category.
You can get started on that!
Awfully
Crazy In,Iowa,
U.S.A.
I'm confused
#11Consumer Comment
Thu, September 18, 2008
If it's none of anyone business, why did the OP post this anyway? The whole point of this site is to complain about bad business practice and people have the option to rebuttal and ask questions. Most people have turned this site into something to vent to or air dirty laundry. If it wasn't any of our business, this site shouldn't exist. I am curious too about all the issues. Doesn't lease contracts require dealerships to fix any problems that happen with the vehicle? I would have thought they should have terminated the contract and given the OP a new one with a new car.
Andromeda
Near Roswell,New Mexico,
U.S.A.
Congratulations 'Been There Done That'. You just made a totally useless and irrelevant post!
#11Consumer Comment
Thu, September 18, 2008
Been There Done That
Ashburn, Virginia
U.S.A.
Huh?
'I dont understand...you leased this car why does all this matter? You did not buy it yes you paid on it but you were doing basically the same thing, a glorified rental of the car. The whole idea with leases is to not have any personal stake in the car at all when the lease term was over...WALK AWAY!'
Useless to Author. Irrelevant to Author. Space filler.
'I dont understand why you put up with it for 5 YEARS and went through all the stress of filing claims, detailing the car, making sure the problems were fixed WHEN YOU DIDNT OWN THE CAR.'
Because you are required to do it on a lease dummy!
Useless to Author. Irrelevant to Author. Space filler. You misspelled didn't and don't.
'Please clear this up why you would care when it was a lease and not your car unless you decided to buy it. And why the heck would you buy it if you had all those problems. Doesnt make sense to me.'
Because you are required to do it on a lease dummy!
Useless to Author. Irrelevant to Author. Space filler. You misspelled doesn't.
'Yes I would say from YOUR side of the story sounds like there were some shady things going on here but AGAIN as a lease why is it an issue.'
None of your business! Useless to Author. Irrelevant to Author. Space filler.
'You just should have WALKED AWAY!'
Useless to Author. Irrelevant to Author. Space filler. Walked away when? Where?
You are no help whatsoever to the Author! Read the RoR rules on 'attacking thread Authors' and posting 'irrelevant information'. Wise up before posting anywhere again! I know RoR watches new posts.
Congratulations 'Been There Done That'. You just made a totally useless and irrelevant post!
Been There Done That
Ashburn,Virginia,
U.S.A.
Huh?
#11Consumer Comment
Wed, September 17, 2008
I dont understand...you leased this car why does all this matter? You did not buy it yes you paid on it but you were doing basically the same thing, a glorified rental of the car. The whole idea with leases is to not have any personal stake in the car at all when the lease term was over...WALK AWAY! I dont understand why you put up with it for 5 YEARS and went through all the stress of filing claims, detailing the car, making sure the problems were fixed WHEN YOU DIDNT OWN THE CAR.
Please clear this up why you would care when it was a lease and not your car unless you decided to buy it. And why the heck would you buy it if you had all those problems. Doesnt make sense to me. Yes I would say from YOUR side of the story sounds like there were some shady things going on here but AGAIN as a lease why is it an issue. You just should have WALKED AWAY!