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  • Report:  #414419

Complaint Review: Merchandise Direct

Merchandise Direct "2 Snuggie" Orders I never received merchandise, then on 01-06-2009 I received 2 cards that said if I would like to wait for my order to not send the cards back, or if I wanted to cancel send the cards back. Wallingford Connecticut

  • Reported By:
    Tucker Georgia
  • Submitted:
    Wed, January 21, 2009
  • Updated:
    Wed, January 21, 2009
  • Merchandise Direct,
    P O Box 5018
    Wallingford, Connecticut
    U.S.A.
  • Phone:
  • Category:

I never received merchandise, (that I ordered for Christmas presents), then on 01-06-2009 I received 2 cards that said if I would like to wait for my order (1 order each card) to not send the cards back and I could wait for my order, or if I wanted to cancel the order to send the cards back. I sent (mailed) both cards back on 01-07-2009 marking on both cards to cancel all my orders on both cards.

On 01-20-2009 I was charged $111.60 on credit card. I have disputed this amount with my bank and am waiting on their response to dispute this charge. Of course they did not give me a phone number to call for any information or customer service on these orders.

Emily
Tucker, Georgia
U.S.A.

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