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Merchandise Direct For a bargain price of $19.95 plus shipping & handling! Two-for-one price EZ MOVES furniture devices. Wallingford, Connecticut
My wife purchased by credit card the EZ MOVES device for home furniture, as we are 77 years old. We received two of them by USPS mail without a paid invoice for the $19.95 price, plus shipping and handling weight and cost. We tried one of them, and found it unsatisfactory for our simple and easy use.
I decided to return them, and Googled "Merchandise Direct" for information. I was shocked to find Complaint Reviews on this TV advertizer. I checked my wife's credit card statement, and found a charge for the EZ Mover device(s) of $100.38!, much like the complaints and experiences I had read of others.
Based upon much advice, we decided not to contact Merchandise Direct for a refund due the costs of precious time and return shipping, but rather to file this complaint with "Ripoff Report" against a clearly fraudulent merchandizer. Perhaps we can recover our money if a class-action suit is filed in the future.