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  • Report:  #755695

Complaint Review: Merchandise Direct

Merchandise Direct For a bargain price of $19.95 plus shipping & handling! Two-for-one price EZ MOVES furniture devices. Wallingford, Connecticut

  • Reported By:
    John — Avila Beach California United States of America
  • Submitted:
    Wed, July 20, 2011
  • Updated:
    Wed, July 20, 2011
  • Merchandise Direct
    300 Returns Road
    Wallingford, Connecticut
    United States of America
  • Phone:
    1-800-372-4729
  • Category:

My wife purchased by credit card the EZ MOVES device for home furniture, as we are 77 years old.  We received two of them by USPS mail without a paid invoice for the $19.95 price, plus shipping and handling weight and cost.  We tried one of them, and found it unsatisfactory for our simple and easy use.

I decided to return them, and Googled "Merchandise Direct" for information.  I was shocked to find  Complaint Reviews on this TV advertizer.  I checked my wife's credit card statement, and found a charge for the EZ Mover device(s) of $100.38!,  much like the complaints and experiences I had read of others.

Based upon much advice, we decided not to contact Merchandise Direct for a refund due the costs of precious time and return shipping, but rather to file this complaint  with "Ripoff Report" against a clearly fraudulent merchandizer.  Perhaps we can recover our money if a class-action suit is filed in the future.

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