Complaint Review: Merchandise Direct

I bought two earing aids called loud n'clear. These equipments simply dont work properly and dont perform as the company says on tv. i tried to be reimbursed but it turns out to be impossible to get in touch with anybody and it seems that nobody lives at the address shown on the packing label ..... impossible to make any contact with Merchandise Direct .. it clearly is a ripoff .

Claude
Boischatel, Quebec
Canada