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  • Report:  #478268

Complaint Review: Merchandise Direct

Merchandise Direct TV Offer HD Vision Wrap Around sunglasses Toronto Ontario

  • Reported By:
    Calgary Alberta
  • Submitted:
    Tue, August 11, 2009
  • Updated:
    Tue, August 11, 2009
  • Merchandise Direct
    101 Canarctic Dr
    Toronto, Ontario
    Canada
  • Phone:
    866-430-8155
  • Category:

While watching a TV offer I called the number to order the HD Vision Wrap Arounds Sunglasses. Although there were many prompts to order more, I ordered only one pair of sunglasses with the bonus of the night vision sun glasses for the price of shipping and handling only. The total price was around $20 or $30.

I checked my mail box today and got 2 sets of 2 glasses (I only ordered one set). I then checked my Mastercard charges and see that I have been billed $106.80.

I googled Merchandise Direct which lead me to this site. I see they sell other products and have pulled similar stunts with other people.

I called Mastercard and they directed me to speak directly with this company. I will try to call them tomorrow in the hopes that the charges will be reversed. I am not hopeful.

Ingrid
Calgary, Alberta
Canada

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