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  • Report:  #1198404

Complaint Review: Merchant account solutions

Merchant account solutions ipayment inc. Deceived me, overcharged , lied about contract, now they want a cancelation fee, class A ripoff artist Internet

  • Reported By:
    Karisa — Goodlettsville Tennessee
  • Submitted:
    Tue, December 30, 2014
  • Updated:
    Tue, December 30, 2014

I talked to someone on the phone by the name of (matt) before verbably agreeing to their services.

I was told by this individual there was No Contract I could cancel at anytime! I was also told that the fee would be aproxamatly $7.00 a month. I was told this conversation was recorded as well.

After I started using the service I occurred other charges my fee went up to $35.00 a month if I did not do a sale of at least $25.00 wich I was never informed of.

I decided I did not need the services any longer so from the bank I called (Matt) and I said I was closing my account at the bank and I wanted him aware I no longer needed their services. I was told everything was fine and someone in account cancelations would call me. I specifically asked if they were never gonna charge this account again. He said nope everything is good go ahead and close it. 

This company then charged me anyway I called to straiten it out and was told there was a three year contract and I had to pay an early termination fee. I was told that this (Matt) guy could not have signed me up he never had that job! Then I was informed not all conversations are recorded when I suggested they listen to my conversation...they lied about everything it was possible to lie about! They sent me to collections! I am not happy!! 

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