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  • Report:  #621348

Complaint Review: Merchant Express - Craigslist SCAM

Merchant Express - Craigslist SCAM Sent my Tracking Number to Merchant Express for Verification, and still haven't received my $730. Nashua, New Hampshire

  • Reported By:
    Frans — Whistler British Columbia Canada
  • Submitted:
    Thu, July 08, 2010
  • Updated:
    Thu, February 03, 2011
  • Merchant Express - Craigslist SCAM
    20 Trafalgar Square
    Nashua, New Hampshire
    United States of America
  • Phone:
    888-845-9457
  • Category:

I advertised my Laptop and Printer on Graigslist.

I got an E-mail from my buyer that said we will do business through Merchant Express.
Merchant Express E-mailed me saying that they got the money from the buyer and I have to send my package to the buyer and E-mail them the tracking numbers for confirmation and they will send me my money.
after I sent them the Tracking numbers I got a reply saying that they've got a problem with their Database and they will send me my money as soon as they fixed the problem.

After two days I still haven't received my money and E-mailed them again.
I then got a reply saying it will be fixed today and I will have my money within 24 Hours.
I E-mailed them after that and got no reply and no money up to this date. 
It has been 16 days after I sent them the Tracking Numbers of the Packages and haven't received my $730.

2 Updates & Rebuttals


KitKat44

United States of America

To the employee

#3Consumer Comment

Thu, February 03, 2011

This sounds like a variation on the 419 scam, they often use legitimate business names with fake contacts in their scam. I'm sure any intelligent person is aware of this and that your business is not affiliated with the scam.


Tanya hannon

Northbridge,
Massachusetts,
U.S.A.

Wrong Merchant Express Company

#3UPDATE Employee

Wed, February 02, 2011

This person who filed this report is not reporting this accurately. The company in complaint is Merchant Express Money Order. Our company is Merchant Express, www.merchantexpress.com - we setup merchant accounts and have an A+ rating with the BBB. This person listed our company and used our NH address, which is incorrect.

Wrong company!

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