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  • Report:  #1474067

Complaint Review: Merchant Services

Merchant Services Repeat Client, but told businesses in my industry not eligible for product!?!?!? Fernandina Beach FL

  • Reported By:
    Kaye — Jacksonville FL United States
  • Submitted:
    Fri, February 22, 2019
  • Updated:
    Tue, April 02, 2019

Recently re-applied for a consolidation loan with Lending Club - as a good standing repeat client felt confident in doing so - was contacted by an individual from Lending Club almost immediately after completing requested information - uploading and sending proof of income, bank statements, etc.

After doing so - and stating a fact that he(they) were aware of, that I was a repeat client - indicated that my industry was not considered eligible!?!?!

After waiting at his request for the review process (wasting several days) received a phone voice mail that they could not assist me!!!  Due to the industry being un-eligible!!?!?!?

How does an industry become in-eligible in less than three years and what benefit is being a previous good standing client?????

Also, our business industry deals with and is considered most essential to all opening a business and the accentance of credit cards, machinery and POS systems for same!!!!  Further, if this industry is considered no longer eligible then why do most if not all BANKS, etc. promote and connect credit card services for their clients as well as many other related industry partners for business owners, such as Cheney Brothers, SYSCO, and numerous other third party business industry associated members!?!?!?!?  

NOTE to all:  All that glistens is not gold, LENDING CLUB has somehow flubbed supremely on it's ability or rather seemingly disability to make a good judgment of this industry and remarkable probably a number of other equally LEGITIMATE industry dealing with Merchant Services, equipment for credit card processing, etc.!!!!  Lending Club how is that MASTERCARD, VISA, AMEX, DISCOVER are some of the US highest standing integrity corporate entities!?!?!?!?

Thanks for wasting all of our time!

Don't go to LENDING CLUB for anything but a big misinterpretation!!!!!

1 Updates & Rebuttals


Robert

New York,
United States

Bad Merchant & Funding Source

#2Consumer Suggestion

Tue, April 02, 2019

 Good day, My name is Robert Brockmann and I represent TSYS. We are the #1 processor in the Nation and recognized for being the most "ethical” with almost 2 MILLION clients. I take it upon myself to go through rip-off report and see your listing in 2019. Let me first apologize for this. Agents and Merchant Lenders in the industry are all the time attempting to get over on business owners.

I make it my job to assist taking them down and eliminating them from doing something such as this to another business owner. We have a company called BFS Financial that will take care of you no ifs ands or buts about it. Lastly, let me dictate for you our fees just to show you our competitive pricing and what WE do for merchants: V/MC/DISC: 0.00% on Interchange Transaction Fee: .04 AMEX: 0.00% on Interchange Transaction Fee: .04 Statement Fee: 5.00 NO Contract Free Paper AND THATS IT!! There are NO HIDDEN FEES WHATSOEVER & We give you a copy of your agreement. I do hope you’ll let me help. Even if you do not change to TSYS, I still will help you with the above referenced. I absolutely despise crooked agents and lenders in this industry and do everything I can to eliminate them. I do hope to hear from you. Robert Brockmann Regional Director www.tsys.com rob.tsys@yahoo.com 727-247-3667

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