Complaint Review: MERCURY INSURANCE

WARNING!!! MERCURY IS A TERRIBLE INSURANCE COMPANY WHO'S ADJUSTERS ARE NOT TRAINED PROPERLY (SO IF YOU NEED TO, I WOULD RECOMMEND YOU CONTACT EITHER THEIR SUBROGATION DEPT/ OR THEIR LEGAL DEPT IMMEDIATELY AND MAYBE YOU'LL REACH SOMEBODY WITH A BRAIN).

MY OWN PERSONAL EXPERIENCE WAS WITH THE WESTLAKE VILLAGE OFFICE IN CALIFORNIA & FILLED WITH A LIE AROUND EVERY CORNER AND NEVER A RETURNED PHONE CALL.

THEN, WHEN I REQUESTED A SUPERVISOR, THE SUPERVISOR WAS JUST AS POORLY TRAINED/IGNORANT AND RUDE.

GOOD LUCK TO YOU IF YOU EVER HAVE TO PUT IN A CLAIM, AND IF YOU ARE READING THIS, HAVE SOME BRAINS AND GO WITH ANOTHER INSURANCE COMPANY.

I REALLY CANT EVEN BEGIN TO TELL YOU HOW UNBELIEVABLY IRRITATING MY WHOLE EXPERIENCE WITH THEM HAS BEEN.
I HOPE THIS HELPS ANYONE OUT THERE CONSIDERING THIS HORRIBLE COMPANY.

I WOULD REALLY RATHER BE SINGING THEIR PRAISES BECAUSE WE ALL WANT TO GET WHAT WE PAY FOR. I REALLY REALLY DON'T HAVE ONE GOOD THING TO SAY.

John
Thousand Oaks, California
U.S.A.