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  • Report:  #597133

Complaint Review: Mercury Marine

Mercury Marine Air Deck is defective Fond du Lac, Wisconsin

  • Reported By:
    Trysail — pawcatuck Connecticut United States of America
  • Submitted:
    Tue, April 27, 2010
  • Updated:
    Tue, April 27, 2010
  • Mercury Marine
    6250 West Pioneer Rd
    Fond du Lac, Wisconsin
    United States of America
  • Phone:
    920-929-5040
  • Category:

I purchased my Mercury Marine Air Deck three years ago.

The salesman told me that the boat is hypalon.  If fact, the floor is PVC.

They promised me a warranty on the boat.

Now they say that the inflatable floor is not part of the boat.

Bear in mind that the boat cannot be used without the floor in place and inflated.

I contacted the dealer two years ago with issues with the floor.  I have been in regular contact with them since and tell me the same story and then they ignore me. This year they added blame by telling me that "I left the boat outside" and should have covered the floor.



The dealer would, however, like to sell me a new floor for $400.00



The dealer's name is:

Defender Marine, located in Waterford CT



I have done lots of business with them and they have always treated me fair, until this... 



Do not buy a Mercury Marine air deck boat.  The floor is crap and will delaminate in a couple of years.
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