Complaint Review: Merimobiles

Customer service only available for 5 hours Monday through Friday, no human interaction, only voice mail which they never respond to.  Email takes up to 2 days before you get a response.  I ordered a cell phone from them, and after a month and a half, the back and menu keys stopped working.  Now, a week after the keys stopped working, the bottom part of the screen no longer responds to touch.  After the initial response from them with suggestions to remove battery and hard resetting/factory reset, the buttons still don't work and I responded back telling them so.  No further response in spite of the fact that the phone is under warranty.  I have never dropped the phone or gotten it wet.  I treat the phone like a baby.  There's absolutely no excuse for any device to stop working this quickly after purchase, and for customer service to be so lax in fixing/solving my issues.  Like the title of my post reads, do not by anything from Merimobiles.com.  You will be sorry!