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  • Report:  #1113177

Complaint Review: Merimobiles

Merimobiles Very bad Customer Service/ Return Unit 206 Gong Yi Building, No 55 Internet

  • Reported By:
    Gia — Las Vegas Nevada
  • Submitted:
    Mon, January 06, 2014
  • Updated:
    Wed, June 11, 2014

If you buy something from this merchant, pray that the phone/tablet is not defective. If you are unlucky and receive one that is not fully functional, then the nightmare will come. If you chose to do an exchange, it will take approximately 3 months. If you want a refund, their teams will find a way to apply a 20% restocking fee (you already pay $30 for return shipping and must use USPS, which is not trackale for China region unless you choose express mail). On my android tablet order, they argue that the feature is not listed on the spec page. They don't list everything an android device should be able to do on their page. The tablet is even much thicker than the spec listed. The tablet wifi tethering did not work properly when I test it, but they claim the manufacturer said there is no problem with it. If you have a chance to test their claimed 5 MP camara (Window Mini One), I would say the quality is only better than my old flip phone, which is 1.3 Vga. Worst customer service I ever deal with.

 

Order Information: # 60018

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