Complaint Review: Merit Property Management

I viewed a home yesterday, January 26, 2015, and filled out the application and submitted my $50 fee. I was advised today, that after processing my application, they took the property off the market for another month. As I have already given notice to my current landlord, waiting is not an option and trusting this company after this is also not an option. I called Keith Kohl, the manager of the office and requested a refund. He advised that if the application was processed he could not refund my money. I advised him that my application was still pending the Employment Verification- he refused a refund. This was no error of mine nor was this my fault. They should refund my $50 application fee. I believe that they are using unfair and deceptive business practices and further investigation would uncover there is a much bigger issue here.