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  • Report:  #143203

Complaint Review: Merrick Bank

Merrick Bank is adding all kinds of charges to my account I got the credit card last May after my husband passed away and then I got behind and they have been adding late fees and all kinds of other fees that make me overdue and then I called to try to make arrangements to pay and asked about their Hardship program, I was promised the hardship forms and never got them. Hicksville New York

  • Reported By:
    Wasola Missouri
  • Submitted:
    Wed, May 18, 2005
  • Updated:
    Wed, May 18, 2005
  • Merrick Bank
    Hicksville, New York
    U.S.A.
  • Phone:
    801-545-6400
  • Category:

Last May, 2004 I got their credit card.... since then I have had nothing but problems with them. I made my first payment on line and click on "one time only" and they are still trying to take it out of an account I had to close because they were taking massive amounts out of my checing account and made a big mess for me.... added charges at the bank and everything. They are adding charge after charge to my account and at this rate I will never get them paid. I am so sorry I ever got their card. Also, I called and asked for the paperwork for the Hardship program and it was promised to be mailed out over a week ago and I don't have it yet. I am so sick and tired of messing with them. Wish I could get some help somewhere. They keep calling my house even after I called and tried to make arrangements to pay some each month. I was told by one man who called that he would call me every 5 minutes if he wanted to. Now I can't get online to their site to try to cancel all of my account information out.... I am going to try to fax them AGAIN and tell them the account has been closed and stop trying to take money out of it. Thank you, I am soooo sorry I ever got their credit card.

Beverly
Wasola, Missouri
U.S.A.

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