Complaint Review: MERRILL LYNCH

To Begin I stopped working for Sams club #6524 in Virginia on August 20,2016. I immeddateliy contacted Merrill lynch to find out what the process was to cash out my 401K and close the account well on that date i was told that i needed to contact Sam"s Clubs HR department which i did and after that i was told by HR via Sam's club to contact Merrill Lynch well on September 8th,2016 i called them and they told me that it would take thirty days to process the account to cash out and close. Well i said okay whats the date i can except my funds to post to my account they intern stated that the funds would post to my account on September 23,2016. Again seeing its the day before i called them this morning Septemeber 22,2016 and spoke to what was idenfied as a "supervisor" named Adam he inturn told me that my funds would infact NOT be available for another week and that he was sorry i was missimformed i dont feel like that i was  i was balnalty lied to from the start.

I feel like this company is paid to play games with your money and they just want to keep it and i for one want my money. dont ever deal with these people they lie and never give you real aswers.period.

David

dewitt,vin