Complaint Review: Mesa Garage Doors Dwight Esnard

MESA GARAGE DOOR warranty is worthless. The salesman told me I will never have to worry because I have a lifetime warranty. The garage door started sagging and making horrible noises when opened or closed. Mesa had a repair man come out and he said I need to replace the entire door. $1,100. What I had just paid for a new door.

When I asked about the warranty and showed him on the sales receipt that it is clearly states LIFETIME WARRANTY he said that is only the manufacturers warranty and they....conveniently, are out of business. I was told by the salesman the MESA was the manufacturer and that is how they controlled their quality.

Now Mr. Dwight Esnard I am asking you, are you going to stand behind your product and fix my garage door?

Mark M
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