MetaBank.com Ace elite cars Have held my husband direct deposit and acelite which is associate with them have charged us overdrawn fees due to MetaBank not depositing monies into visa account. Austin Texas
We have 2 ace elite card one for me to use here at home and one for my husband for out on the road use. He is a truck driver. Now he has direct deposit with ACE ELITE through MetaBank. We have always received monies on Sunday nights but as of 10/14/18 we have not. Sometimes when its a holiday we get next day. But this time Ace Elite company is blaming MetaBank on not processing funds and so because of this we have been charged so far 15.00 overdrawn fees on a payment that come in this morning Monday 10/15/18. And I will be getting charged by Wal-mart a late fee of 35.00 because payment is due today. There is other payments I cant make because according to Ace Elite the bank MetaBank has not processed my husbands direct deposit. I can understand if its their money I am borrowing to pay my bills. But it is my husbands hard earned money . Then to top it off they Ace Elite is charging me overdrawn fees because money is not there to pay out to bills. Please there must be something you can do for all of us who use this type of Visa cards with this companies and banks.