Complaint Review: METABANK PAY PAL PREPAID DEBIT CARD

This is simple.   I have had an account and direct deposit for years.   on 3/16/18, I spent close to $1000.00 in one day, (which I normally do not, but had been saving for some home items I wanted.   During one of the transactions, my card was de-activated while trying trying to pay for my items and the transaction was declined.

I left the store, went  to the ATM and it said the card was de-activated.   I called METABANK....and was told that they shut the card down thinking it was fraud.  I explained that it was me - verified all their informtion and the card was re-activated.   They told me I should have received a text message whent the deactivation happened, which I did not.   BUT they have been sending me information from a cancelled card and not the active card for months.   I only get my deposit information via text.   When the card was re-activated, I did get a text stating that.

The next day, I attempted to log online.   And my account had been closed.   I called them and they told me I did not qualify for an account anymore and they would send me a check for the funds in my account.   This left me with no access to any money at all.   

ABSOLUTELY UNACCEPTABLE!!!!!