Complaint Review: Metlife Home and Auto Insurance

We have had Metlife Home and Auto Insurance for a number of years. Recently I had a couple of minor fender benders that were not my fault and Metlife just rolls over and pays the other people because it is cheaper to pay than it is to defend their insured. We pay this company thousands a year in premiums and have for at least 7 years. In spite of this, their claims adjusters are rude, unhelpful, don't listen, pass judgement without looking at photos and insist on recording your statement. After recording my statement today, the claims adjuster Jamelia Triola at x5363 lambasted me saying I was 100% guilty with no comparable negligence and she had not even looked at the photos of the scene of the accident. I have had it with this company and my best recommendation is to bypass Metlife. They want your money but treat their customers like crap.