Print the value of index0
  • Report:  #917893

Complaint Review: Metro Entertainment

Metro Entertainment 75 Gerber Road East Masquerades site as sponsored by Ticketmaster - Rexall Place - Edmonton; charged $100 more than the official site would have; only informs you of the seats purchased after the transaction, and the sea South Windsor, Connecticut

  • Reported By:
    Anonymous — Sherwood Park Alberta Canada
  • Submitted:
    Thu, July 26, 2012
  • Updated:
    Thu, July 26, 2012

This site appears to be an official ticketmaster - rexall place seller.  The terms of agreement are extensive and those hoping to secure tickets will not read them.  All is hidden in very small print.  I am surprised google allows this fraudulent site to pay to appear at the top of searches.  I searched "ticketmaster" and "edmonton".  You expect after entering purchase information to be issued a statement as with other internet sellers, but it sends you to an internet security site to mock your trust and stupidity I suppose.  I called my credit card company within minutes to reverse the charges but without any satisfaction.  The phone number on the site takes you in a circle again and again never speaking to anyone.  20 min. later I called Metro Edmonton from the e-mail I was sent but they just reiterated their policy that there is no refunds and they can give you whatever tickets they feel like. 

I was sent the tickets by Fed. Ex. today:  I paid an extra $25 per ticket in fees and $40 for shipping.  Very ridiculous exploitation of the purchaser's trust in the official ticketmaster/rexall site, and his or her desire to quickly secure good seats.  

Respond to this Report!