Complaint Review: Metro PCS

Like most people I was frustrated by my treatment with the operators at the "611" customer service, in addition I had a coupon they were going to honor. You know those coupons that come in the box with the new phone for free stuff - well my local stores refused to honor stating it had to be a corporate store, well I called the corporate office, lodged my complaint and they "SAY" they are overnighting it to me. So we'll see.

So after several phone calls, and websearches this is what I located in case you want to take your complaing to a higher level;

Profile
A wireless telecommunications carrier that offers wireless broadband personal communication services through its subsidiaries.

MetroPCS Communications Inc.
2250 Lakeside Boulevard
Richardson , TX 75082-4304
Phone: (214) 570-5800
Fax: (214) 265-2570
Web Site: www.metropcs.com

Registered Agent (for acceptance of service of process - lawsuits)

Corporation Service Company
2711 Centerville Road #400
Wilmington DE 19808
800-927-9800

MetroPCS Management

Roger D. Linquist
Chairman, President & Chief Executive Officer

Thomas C. Keys
Chief Operating Officer

J. Braxton Carter
Executive Vice President and Chief Financial Officer

Mark A. Stachiw
Executive Vice President, General Counsel and Secretary

Douglas S. Glen
Senior Vice President, Corporate Development

Robert A. Young
Senior Vice President, Market Operations, Northeast

Herbert "Chip" Graves
Senior Vice President, Market Operations, West

Malcolm M. Lorang
Senior Vice President and Chief Technology Officer

Christine B. Kornegay
Vice President, Controller and Chief Accounting Officer

Keith D. Terreri
Vice President, Finance and Treasurer

John J. Olsen
Vice President and Chief Information Officer

Phillip R. Terry
Vice President of Corporate Marketing

David Walker
Vice President of Network Operations

Ed Chao
Senior Vice President Engineering & Network Operations

Patword
Big Pine Key, Florida
U.S.A.