Metro PCS Vindictive Customer Support Nationwide
My account was up to date and paid in full when I contacted customer service asking for my due date to be changed from the 12th to the 15th. I was told there would be a $5.00 fee. No problem, do it. Then he says "plus $4.99 tax". I said hold it...no place on planet earth has a 100% sales tax. Oh, sorry, it is a pro-rate charge. $9.99 for 3 days...crazy right? Ok, Ok, just do it and get it over with. Oh, by the way...we have a $3.00 convenience fee for using your credit card.
That's it, I'm done. I instruct him to leave my due date as it is, cancel the transaction and I hung up. Thee days later my neighbors are at the door. My out of state family has been unable to contact me because my phone is turned off. I call 611 and I am informed my service has been cancelled for non-payment of $13.00.
Stay away from this company at all costs. We still have a lot of Americans out of work but Metro PCS prefers the cheap, 3rd world laborers who delight in pulling crap like this.