Complaint Review: Metro PCS

I am in a bind. I cannot reach anyone at any part of MetroPCS. Even their 800 number loops you back to infinity.  Thus I am having to resort to Ripoff Report, BBB and anywhere else I can find.

I need to file a complaint on Cho Cheol, store Manager at Metro TMobil. Store 5334a Ross, #850, Dallas TX 

I had been in before for a faulty phone. The SIM card kept falling out.

I pretty sure it was him that I had seen him be a jerk to people (cannot be sure with mask, but same nasty temper) but never happened to interact. Today he put himself in my line of fire. Bad move Cho.

In Dallas County they passed a ordinance you wear masks in a business. Instead of being courteous and asking me to go back to my car to get it, he turns on the Jerk. And he pulled it off well, yelling and screaming instead of politely asking. People like that should never be Managers of other people and should never be allowed to talk to the public

I went out to the car to get my mask and he went inside his office and hid, leaving Maria to work with me. I finished my business with Maria, who was very polite. I did not want to put her in a bad position so I left after getting his name.

You have a bad apple

Paul