Complaint Review: MetroPCS

 Went to the MetroPCS store in West Memphis Arkansas after coming to several in memphis. Very misleading prices they have a phone listed for $110 dollars where at any MetrPCS in Memphis is $59. The girl named Maria is very rude and Omar is even worst. They are out of uniform. If they are not behing the counter you dont know they work there. My son bought that phone because he needed one bad and we didnt have time to go back to the one in Memphis. Got 60 dollar plan. Total was $189. Went home looked at the receipt. They charged me $59 for the phone $60 for the plan.

And $20 for a case, $15 for a car charger, and $25 for a memory card. Mind you they said all of that was free! Went back up there to ask why all the charges when they said it was free got completely blown off and when i asked for a refund they said they could give me $125 back since thats how much the phone and plan costs because they dont return accessories. I asked why couldnt i get my money back on accessories that i was told were free and they said it was store policy and i couldnt get my money back and i had to leave the store. Completely rude and unprofessional!