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  • Report:  #1001347

Complaint Review: Mexican Vital Records

Mexican Vital Records Mexican Vital Records took my money and then never delivered any product. I paid $145 for certified birth cerificate from Tijuana, Mexico. They promised I would have it in a week. It's been 2 month Internet

  • Reported By:
    Beanie — Kansas City Missouri United States of America
  • Submitted:
    Tue, January 22, 2013
  • Updated:
    Tue, January 22, 2013

I needed a certified copy of a birth certificate from Tijuana, Mexico.  I looked at various web sites and Mexican Vital Records was one of them.   I like this one because it had a customer service number which I needed because this was my first time trying to obtain a foreign birth certificate.

When I called the customer service number, I spoke with Juan Castillo and he seemed on the up and up.  He told me how the whole process worked and that I could have the birth certificate in my hands within a week. 

He gave me the name of the person that supposedly worked for him who would obtain the certificate.  I was to wire the money to her.  Her name is Amparo Reyna Delgadillo.  He sounded like a legitimate business man so I sent the money.  After 2 weeks, when I had not received anything, I called Juan.  He stated it may take a little longer.  Another week went by, then when I talked to Juan, he said it would take longer because of the "Mexican Holidays".  Well, not it has been almost 2 months, and Juan Castillo no longer answers the phone.

Hope your happy Juan, you are a THIEF!!!!

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