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  • Report:  #1403166

Complaint Review: Mgihtsy*Visage Skin Care New York

Mgihtsy*Visage Skin Care, New York Valntna*Coventinaage, New YorkBeaute Wrinkle Cream They offered 2 products as a trial offer for $8.90. Nothing was said about entering a contract for more products or buying more, but 2 weeks later my bank account was charged $99.95 for one and $89.95 for the other. They refused to reverse the charges. Internet

  • Reported By:
    Sharon — Mt. Vernon Washington USA
  • Submitted:
    Fri, September 29, 2017
  • Updated:
    Sat, September 30, 2017
  • Mgihtsy*Visage Skin Care, New York
    Internet
    USA
  • Phone:
    844-488-8869/844-227-2599
  • Category:

In early August, 2017, I responded to an Ad on my computer for ordering a trial order of face cream which ended up including one more item for a total of $8.90.  They advertized free shipping charges for the first one and a total price of $4.95 but an exra $3.95 for the second one which they said both needed to be used to be effective.  Approximately 2 weeks later I found two charges on my credit account, one for $99.95 and one for $89.95.  I called the telephone numbers on my bill and said I did not authorize these charges but they have refused to give me credit for them.  I read everything carefully and did not see anything saying this would happen or would receive any further charges other than the $8.90 original trial offer.  To my this is fraudulent advertising for a product that doesn't work so this is how they get their money!  I used the trial offer because that is what I thought it was for, and it did not change any wrinkles on my face.

1 Updates & Rebuttals


Striderq

Columbia,
South Carolina,
USA

It gets worse-

#2General Comment

Sat, September 30, 2017

the agreement you made (although unknown to you) was for a monthly service. So until you cancel per the company's procedure they will send their products and deduct payments every month. I suggest doing two things: 1) contact the company and cancel. Make sure you get a confirmation number for the cancelation which you need to write down and keep. 2) Contact your bank and tell them your card was compromised and get a new card with a completely different number. This will keep the company from being able to process any more charges.

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