mgm packages never issued a refund despite numerous contacts 2 letters does not answer phone chico, California
I orderd a quaterly boxfor a gilfriend who was t prison firecamp in southern california. the box was ordered the first week of october 2009, did not arrive until 12/03/2009. there was a credit of $72.40 based on items not in stock. I calledthe company 12/06 2009 and was told after explaining wanted a cash refund not a creit the custmer serviceperson indicated it would take 30 days. I waite andnothing so on 01/27/2010 after futile attempts to get thru via phone and no customer service email address. Fianally on 03/20/2010 I mailed a certifed returm letter which as of 04/07/2010 has not been signed nor returned to my mail address and thy donot pick up the phone. stayaway from this plce the amount is small $72.40 that is not the point I hate ripoff companies!!