Complaint Review: MGR Freight System Inc

I worked for MGR Freight System, Inc for 3 years. During that time I never had any accidents, late deliveries, DOT violations or Out Of Services on me or my truck.  On October 22, 2015 I gave them my written 2 week notice (that was a requirement when leaving the compnay to ensure the return of my $2500 escrow account that was being held). 

On Monday, November 9th I returned the 53ft trailer that I leased from them along with all paperwork, fuel card, stickers from truck and any other material owned by them.  I met with Vicki who was the person who handled all the paperwork for drivers leaving the company.  During that meeting I was prepared to give her a list of items that needed to be prorated on my last check. She informed me that the list was not necessary because payroll new what needed to be prorated and that they would take care of it. 

Remember I gave them my 2 week notice on 10-22-15...... My first check in November which was on 11-6-15 they charged me for a full month of trailer lease for $650.00.  My second check in November which was on 11-13-15 they charged me for a full month of Cargo Insurance for $650.00.  

When I received my check on 11-14 and noticed that they had not gone back and prorated the Trailer Lease amount of $650.00 nor did they prorate the Cargo Insurance of $650.00 I called payroll to advise that they had made a mistake and needed to correct it.  The girl in payroll that day said that they (payroll) had not been notified by Vicki that I had quit and therefore did not know about prorating anything.  Needless to say I was very upset.  The total they owe me is $860.17. I told her that I need that money to pay my bills.  She did not have the authorization to make any corrections.  I had to wait until Monday, November 16th to call the office and speak with a supervisor.

On Monday, Nov 16th I called and spoke with Billie who is in Safety and told her what happened.  That the girl in payroll on Saturday said they were not notified that I had quit?? So they did not know to do the prorating on my last check.  She told me she would go upto payroll and talk to them and let them know that I had quit on 11-9 and that the charges should be corrected to the prorated amounts for only 9 days.  She never called me back.

I called repeatedly throughout that day to get someone to fix the error.  I needed to be paid.  I asked for a an EFS check so I could go and cash it to put the money in my bank, but they refused to do that.  They ended up telling me after multiple calls from me that they did not cut checks daily, that I would have to wait until the next payroll on Friday, Nov 20th to get the corrected check made. I asked to speak with Vicki, she wasn't in.  I asked to talk with Paula in Safety but she wasn't in the office so I sent her an email (which she still hasn't replyed to after one week), I asked Billie for the owner, Radomir Dobrasinovic's phone number since she wasn't willing to help fix the problem and she told me she did not have his number.  Really, how could she not have his number.  No one cared.  So there I was, stuck.

On Saturday, Nov 21st when the payroll is suppose to be deposited, I checked my bank, NO MONEY.  I called payroll, the girl answered (Christina) and said no information came from anyone about my last check to be corrected due to being overcharged for the trailer lease or the cargo ins.  I went through the whole story with her again, she pulled my file, my file did not show any notations regarding the error or that they owed me money. 

So I wait again for Monday to come around to call.  Its really disappointing that I worked for this company for 3 years, and this is how they treat me. I was a loyal employee with a perfect safety record.  This make me wonder now how its going to be when I try to get my escrow account back.  They don't have to release to me for 90 days.  The frustrating part of this is that I as an ex employee have no leverage in getting this issue resolved.  I reside in TX and they are in IL.  So, Owner Operators beware when leaving this company, you'll have a fight on your hands to get your final check.