MHC Kenworth-Atlanta,Dallas and Joplin Missouri Ruined my business!! Atlanta, Dallas and Joplin Missouri Nationwide
His nightmare started in Feb 2016. We went to the Kenworth dealership in Atlanta Georgia and we're sold a dream. The truck salesman, Jaime Crate assured us he had a "great truck" who now I am sure knowingly knew that this truck was traded due to the various problems that have been passed onto my company. Not even 2 weeks into owning the truck, it broke down and was in the shop causing us to lose a major contract. Shortly after, the truck was on the road in another 10k miles it was back in the shop again. Always for he same codes then he repair tells us it's something different. This newest time takes the cake! It has been in the Joplin Service center not even a month ago and we were assured it was fixed. $ 400 for a $16.00 part! Talk about price gouging!! Now 11k miles later it's back in the Dallas Service center for the same code, and the foreman, Matt Patrick tells us he is a pro at warranty work and he's going to make sure if the issue is to be covered then it will. NOPE!!Now they want another $2k for what they say is "same but different"! Owners beware! We bought Kenworth because of the name but had we n own the shorty workmanship and lack of customer service along with not having a quality product, was to follow, we would've bought a Peterbuilt! I've lost more customers than I've gained and I wish at some point MHC would do the right thing!!