Michael Kimble, Phil Grove Fake Guarantee by Real Estate Inesting Scammers MCHENRY, Illinois
Ordered Phil Gove's "The Wealthy Finder" real estate course with money back no questions asked guarantee from agent Michael Kimble, before ordering more expensive course. Returned, delivered, and delivery confirmed November 1. Received email from Group M Marketing, service@reimarketingclub.com, November 8, acknowledging return and refund entitlement.
Have called & emailed Group M Marketing, Phil Grove and his company,Love American Homes, Michael Kimble, many times. Acknowledge refund is due, send email saying "check is in mail" but as of today, December 13, 2012, no check has been received. Customer Service says they can not get an answer to when check is sent from Phil Grove's office in Austin TX.
4 Updates & Rebuttals
RussL
Plano,Texas,
Refund
#5Consumer Comment
Mon, September 16, 2013
I have tried emailing AND calling the customer support number you listed in your rebuttal for Group M marketing....nothing. After being on hold for over 5 minutes, I was sent to voice mail. I have been asking for my unconditional, no-questions-asked refund via email and voice mail now for over a week.
Now, I will go to my bank, provide documentation and have them charge Group M back for these products. Not very consumer friendly at all.
Localized
Jacksonville Beach,Florida,
This Is Incorrect Information
#5General Comment
Sat, April 13, 2013
To whom it may concern:
The domain name in this report is incorrect. We are the owners of the domain name REIMarketing.com. Whoever filed this report made a mistake by putting our domain here and we are now getting emails about refunds for this company! Their correct domain name is REIMarketingClub.com. The user forgot to add the "club". You can see in the report that their email is service@reimarketingclub.com
This is damaging to our company and we would appreciate it if you could just correct the domain name. We are not affiliated in any way with Michael Kimble or Phil Grove. You can search the whois database and see they they do not own this domain.
This domain and product is owned by: Localized marketing, LLC
Please correct this major mistake immediately before it hurts our business further!
Thnak you!
rieco7
Cave Creek,Arizona,
United States of America
in response
#5Author of original report
Wed, December 26, 2012
After 15 emails to Group M Marketing and 10+ phone calls, I called my bank ,USA Bank, explained the situation, provide documentation for my credit card charge and within 3 business days, I received a full refund.
Phil Grove emailed me concerning a future semainr in 2013 in my city. I will attend and explain my experience with all attendees.
Group M Maketing
Austin,Texas,
United States of America
Please Contact Us Directly
#5UPDATE Employee
Tue, December 18, 2012
We have checked our records and we do not show any outstanding refunds in the form of a check at this time.As your post does not include your contact information, in order to help you, please contact our customer service team at 1-800-522-4626 so we can get you refunded immediately, if this hasn't been processed to date.
We look forward to hearing from you soon.