Michael Lampro Coastal Adjustment Group LLC F & M Peak Point Exteriors And Renovations LLC The Deceptive Practices of Michael Lampro AKA Coastal Adjustment Group LLC AKA F & M Peak Point Exteriors And Renovations LLC Chester VA
Introduction
When it comes to home repairs and renovations, trust is paramount. When you invite someone into your home to fix damages, you expect professionalism, honesty, and timely completion of work. Unfortunately, my experience with Michael Lampro, representing Coastal Adjustment Group LLC and F & M Peak Point Exteriors and Renovations LLC, has been anything but trustworthy. This article serves as a detailed account of the deception and unprofessionalism I encountered, highlighting the emotional betrayal and violation of trust I felt throughout the process.
Initial Contact and Promises
The journey began on April 26, 2024, when AllState Insurance referred Coastal Adjustment Group LLC to me for water damage repairs. The initial conversation with Michael Lampro was promising. He eagerly picked up his phone, assured me of his capabilities, and convinced me that the job would be handled with the utmost professionalism. Feeling reassured, I paid him a $1,000 deductible to start the work, which involved painting four walls in a downstairs home office, sealing the roof with sheetrock, and replacing the damaged carpet with floor tiles. We agreed on upgrading the flooring to "The Claybore" tiles at $4.29 per square foot from Floor & Decor, requiring an additional $1,500 paid on May 15, 2024.
The Beginning of Delays
Despite the smooth start, things quickly took a turn for the worse. On May 30, 2024, Michael informed me that he and his crew contracted COVID-19 but assured me that they would resume work the following week. I expressed my condolences and support, understanding the circumstances. However, on June 3, 2024, while I was out of state, I inquired about the progress and received a text from Michael stating, "Crew is there today tearing out the rug... tomorrow we will scrap the floor to get all the glue off the floor and then we will start painting." This seemed promising, but it was just the beginning of a series of misleading updates.
False Updates and Avoidance
On June 7, 2024, I reached out again for an update and was told via text, "Yes! We are in the middle of scrapping the concrete floors... the carpet was really glued down." From June 11, 2024, Michael started avoiding my calls, responding only with excuses like being in a Zoom class. After multiple texts, he finally informed me on June 17, 2024, that a supplement was sent to AllState for additional work due to the excessive glue on the floor. He assured me that the new flooring would be available for pickup on June 20, 2024, and the job would be completed by June 24, 2024.
Continued Delays and Fabrications
June 24, 2024, came and went with no progress. When I inquired, Michael responded, "Yes!! Finally... just got the call 10 minutes ago... I will get a crew there in the next 48 hrs." On June 28, 2024, he claimed that painting was ongoing and the floor had arrived. However, this was another false promise. On July 1, 2024, AllState informed me that Michael had told them my tenant was away on holiday until July 11, which was a blatant lie. My tenant was only away for a weekend, and we had a property manager who could have facilitated access. This lie was an attempt to extend the timeline further.
Final Confrontations and Broken Promises
After confronting Michael about the lie, he backtracked and promised the crew would come on July 8, 2024. The crew showed up that day, but only completed the painting. No flooring was installed. On July 9 and 10, 2024, I received no responses regarding the flooring installation. Finally, on July 10, 2024, Michael texted, "Waiting on the installers' schedule... I will keep you updated as soon as I know." His lack of communication and constant delays were causing significant financial damage and inconvenience to my tenant, who used the space for work.
When I pressed Michael further, he deflected, claiming that the funds for the job were still with AllState, implying that without payment, he felt justified in delaying the work. This statement was misleading since it is standard protocol for insurance companies to pay after job completion.
Conclusion
My experience with Michael Lampro and Coastal Adjustment Group LLC has been nothing short of a nightmare. From false promises and constant delays to outright lies, Michael's deceptive practices have caused significant stress and financial harm. His initial eagerness to secure the job and payment starkly contrasted with his subsequent avoidance and unprofessional behavior. This article serves as a warning to others in Virginia about the character and reliability of Michael Lampro and his companies. The emotional betrayal and violation of trust I experienced should not happen to anyone else. I have attached full text message history to ensure you can see the full communication. This is to to the best of my ability what I experienced firsthand in dealingw ith Michael Lampro.
I urge anyone considering working with Coastal Adjustment Group LLC or F & M Peak Point Exteriors and Renovations LLC to exercise extreme caution. Do thorough research, read reviews, and consider other options before entrusting them with your home repairs. The links below provide additional insight into the experiences of other customers, further illustrating the deceptive nature of Michael Lampro and his businesses.
In sharing my story, I hope to prevent others from going through the same ordeal and to hold Michael Lampro accountable for his actions.