Michael Petroski Crossland Credit ripped us off of 695.00 oakland, Florida
in march of 2009 we started working with mike pertosky and mark marshall at crossland credit to improve our credit score we paid them 695.00 we were told that it takes about 45 days to get reports back from creditors and then they can start working in our behalf well it has be 8 months now and no comuncations with anyone from that company except wthen we got lucky and did get someone her name was angie whom transferred us to someone that was not real clear about what was going on in the company she did say mike and mark are no longer with the company she had to find my file and she would get back with us in a week we waited and she nevered called after a week so i got her again and she starts with the 45 day thing again give us a break what they are telling people is bs and we want our money back all of it not part of it. we want 695.00 back for services not done
1 Updates & Rebuttals
Robert
Buffalo,New York,
USA
Contact the FTC and a good lawyer.
#2Consumer Suggestion
Wed, November 04, 2009
What they did was absolutely ILLEGAL anywhere in the U.S. and its territories.
The violated the federal statute known as the Credit Repair Organizations Act. This law FORBIDS any "credit repair" outfit from accepting ANY UPFRONT FEES before the work is actually performed. I'm confident that they violated a few other stipulations as the MANDATORY DISCLOSURES that MUST ACCOMPANY their contract with you.
IF I were you, I'd send them a certified, return receipt requested letter that demands a full refund within 10 business days. If that doesn't get you a refund, file a formal complaint with the FTC and your State Attorney General. You should also consult with an attorney to possibly SUE THEM for the refund, PLUS the CROA violations.
You should visit the FTC website www.ftc.gov and download the CROA and obtain information to file a formal WRITTEN complaint. You can file the complaint online, but I suggest a WRITTEN complaint. In your written complaint, enclude any and all documentation (letters, contract, emails, etc.) that you have from/to them.
Good luck.