Complaint Review: Michelle Carter

Here is the email we received. She/He is probably sending to all self storage facilities in the city/state.

My attorneys in Pensacola told me that I could pursue a civil lawsuit against you for what you did to me.  I am marked in this town because of you.  The unit that I have now at the Storage Inn is in jeopardy of me losing it.  Everything was fine until the owner Dantzler hired a new maintenance man.  On February 6, 2017, I observed the maintenance man pressure washing the outside units and he was spraying a huge amount of water at the main entrance of the units.  I told him I didn't want him doing mine and contacted the office and spoke to the owner's daughter.  I ended up going into the office after speaking with her and her father Dantzler screamed at me shouting that I should get my stuff out if I didn't want the stuff to get wet and that it was his property and he could do what he wants.  This was not proper as he is required to give notice upon any work being done and he is required to pay for the move so the belongings don't get damaged or else he's negligent.  I ended up calling the Lynn Haven police that day and the dispatcher agreed that he shouldn't even be pressure washing any units at all unless they are unoccupied.  Several other tenants complained of water getting into their units. I dropped a letter off to the owner in the dropbox letting him know that he had tenants sleeping in and outside their units, running repair shops out of them, and transients and other tenants taking baths outside and in the customer restrooms.  The restrooms were so dirty at times that I couldn't even stomach to walk into them.  I ended up running over two large screw bolts on the property and I heard the bolts go into my tires on both incidents.  Their roofing company paid for one of the screws to be removed.  The owner served me with a termination notice that was defective on February 21, 2017 and my rent is due on the 16th of every month. I got a police report on this. The owner told the cops he wanted me trespassed after sixty days.  The cops initially took his side but then told him he would have to go through the eviction process.  I sent the owner a certified letter two days after he gave me the notice and things got worse.  On March 2, 2017 he told me that if I didn't move out by April 21, 2017 he was going to overlock the unit and sell the property at auction. He even quoted paragraphs from the contract that he believed allowed him to do this. He told me that if the cops wouldn't trespass me, he would deny my gate access so I couldn't get to my unit.  I ended up putting two locks on my unit that day and went to the police department to make a report on this.  He denied my gate access on April 26, 2017 and I called the police.  I had tried my code three times.  Another tenant let me in with their code.  I am currently in the court eviction process because he did get an attorney,  but he has already caused me hardship. He says he can raise the rent anytime. He had already sent me an invoice with my current rent $70.62 up through September of this year and then he tried to take more money off my credit card when I came in to pay April 16, 2017 rent.  His lawyer filed for eviction even though my rent was paid through the 16th of May.  He claims he can raise the rent anytime he wants even stating this to the cops on tape.  He has been auctioning off other tenants property without doing it legally. The fl  fourth district court of appeal has affirmed a judgment from a trial court awarding the tenant damages in a commercial lawsuit.  The landlord used locks and called the cops out to trespass the tenant because he claimed he was in breach of his lease.  The tenant sued for wrongful eviction and won.  The court finds that in any eviction action a landlord must not recover possession by self help means or through the self service storage act.  They ruled that a landlord can only retake possession themselves through abandonment or surrender.  They must use the court system.  You did this to me and I want my p15 unit back at a commercial reasonable rate.  Even if I can't come back and sue you on that facility, I sure can come back and sue you at the other facility.  You had the cops trespass me from my unit 110 claiming it was locked over for past due rent.  You advertised that unit up for auction in the paper and I kept it.  You need to contact Dantzler and get him to let me keep my unit.  I didn't want to give up that unit until I moved to Pensacola, fl.  I don't have the money to move and there is nowhere to move the stuff to.  I had planned on going to Pensacola, fl to start my life over and come back and get my things when I could afford to move them. I haven't been able to leave because I am afraid while I am away that the owner and maintenance man will pressure wash the unit or do something.  I have been having the police check on my unit since problems began.  You will also need to pay to have the criminal charges expunged and sealed from my name.  It will surely damage my reputation and I won't be able to get decent work.  I believe the fee is $250.00 payable to FDLE in Tallahassee, FL. My rent has always been current at this storage place and I am only $7.00 below market rent and I should be paying less than people moving in now/.  There are several tenants defaulting on the rent and two I have just spoken to recently who claim they can't pay.  Still the owner is not allowed to place locks over the units to prevent access and sell the property.  He is doing this illegally and just had an auction recently where several people bid $100.00 to the owner for the stuff. The unit next to me was auctioned and there was pictures, a purse, and just items that most people wouldn't walk away from.  There are class actions lawsuits going on right now, one in Fl where the owner is being sued for failure to send proper notice, illegal lockouts ect..  Chief Hutto was right about everything when those BCSO cops went against him.  He has no law degree but he knew what you were doing was wrong.  I still haven't gotten over everything and Bennett and Faircloth lied in their depositions.  I go to court next Thursday on this.  Michelle