Micro Center Micro Ripoff asks way to much personal information, Email, address, phone numbers Fairfax Virginia
Every time when I go inside that store to buy something small, the first thing they ask is "May I have your name sir/ma'am" "E-mail?" now why all this information!? I was just buying a $20 dvd. They ask you all this information and yet they can't give you a clear reason on why they need it. They say for the recipts, well what about the recipts they give you? They say for return purposes, well they give you a recipt, so why name, address phone number and Email?
Micro Center says that when you provide your name, address and email is just for the recipts, well than why did I get junk mail!? they sell information! and they wont tell you that! Why? what is a clear reason they ask for all this information. It doesn't make any sense all that information is personal and I know most people agree with me. Personal information should be kept personal, remember Micro Center is a store, not a government agency collecting information.
Micro Center also fires employees who can't get a certain percentage in name capturing! In other words they are forced to capture names! and the employees take all the pressure for the thousands and thousands of customers who don't want to provide their personal information, I think its unfair. All the personal iformation is not require for small purchases. Micro Center is a store that wants all all your personal information, with no reason.
John
Alexandria, Virginia
U.S.A.
2 Updates & Rebuttals
Rocky
Rockville,Maryland,
U.S.A.
Do what you tell your kids - Just Say No.
#3Consumer Suggestion
Sat, May 31, 2008
I have never shopped at the store you mentioned but I have been to others who ask for phone number, email, etc. I do not give it out to stores.
All you have to say is No when they ask. They will not persist.
It should not upset you to say No to their request.
Anonymous
Lenexa,Kansas,
U.S.A.
How Name, Address and E-Mail is used.
#3UPDATE Employee
Sat, May 31, 2008
Information collected at the register is used to send out bi-weekly flyers, in the case of e-mails we send out coupons and offers you may like. Examples include our Day after Thanksgiving Day Sale flyer was sent out via e-mail last year. Other past offers are free flash drives, and discounts on select items from time to time.
Another reason your name is captured to lookup your reciept if you lose it. We do not sell any information we collect and you can always opt out.
For more information please look at our privacy policy:
http://www.microcenter.com/customer_support/privacy_policy.html