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  • Report:  #1458312

Complaint Review: Microguard Security Systems

Microguard Security Systems Micro Guard Security Systems Micro-Guard Security Systems Refused to make refund as agreed upon. Winter Haven FL

  • Reported By:
    Russell — LAKELAND United States
  • Submitted:
    Mon, August 27, 2018
  • Updated:
    Mon, November 12, 2018

Due to my dissatisfaction with the performance of Microguard Security Ssytems, owner Nelson Gil, Sr. and I reached an agreement that we would terminate our business relationship and that Microguard would refund in full my prepaid fee for a full year's alarm monitoring service.  Over two months have passed with no refund and Microguard refuses to communicate, including refusal to claim a certified letter that I sent to them.  

1 Updates & Rebuttals


Russell

LAKELAND,
Florida,
United States

Compromise reached

#2Author of original report

Sun, November 11, 2018

With the help of the Better Business Bureau, in November, 2018 a compromise solution was reached that was satisfactory to me.    

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