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  • Report:  #866639

Complaint Review: Microsoft Corporation

Microsoft Corporation Microsoft Tech Person came on my computer remotely and wiped off all of my data Internet, Nationwide

  • Reported By:
    Pamela — Venice Internet France
  • Submitted:
    Wed, April 11, 2012
  • Updated:
    Wed, April 11, 2012

Below is an email I sent to Steve Ballmer of Microsoft. The problem started on 16th December. It is now 11th April and they are still 'Kicking the Can down the Road'!! I have a complaint in to BBB but that is not doing much good so far.  Like others who I see have posted complaints on web pages, I have made loads of phone calls, going round in circles and never getting to talk to anyone who is in a position of authority and able to do something. 

Several people have contacted me with a similar complaint of having their computer wiped by a techi person from Microsoft. I have now decided to form as large a group as I can and maybe 'together' we will have a loud enough voice that they will listen to us. How can they 'WIPE' peoples computers, and then just go whistle Dixie. Thumbing their noses at us as they walk away. If you have a similar complaint, or one that you are looking for restitution on, please email me and add your name to the list.

My Email to Steve Ballmer

I am writing to you because I have had virtually no response from your staff in USA. I am sure that you are very busy with far more important things than dealing with everyday customer complaints. But as I have run and managed companies in the past, my motto was that no complaint was too small or unimportant enough for me 'not' to give it my full attention, I therefore hope that you have similar priorities. Customers are like s****.>

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