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  • Report:  #49770

Complaint Review: MICROSOFT INTERNET ACCESS

MICROSOFT INTERNET ACCESS REPEATEDLY CHARGED MY CREDIT CARD AFTER 2 PHONE CALLS TO CANCEL REDMOND Washington

  • Reported By:
    — PUYALLUP Washington
  • Submitted:
    Wed, March 19, 2003
  • Updated:
    Wed, March 19, 2003
  • MICROSOFT INTERNET ACCESS
    WWW.MSN.COM
    REDMOND, Washington
    U.S.A.
  • Phone:
    800-2217779
  • Category:
    Internet

I had two MSN accounts and canceled the first one in Sept 2002. I was repeatedly charged and after two phone calls {it was closed} the first person didn't type the message in to cancel the account. After the 2nd confirmation number for the 2nd account, I recieved yet another charge on my credit card on the SAME DAY I CANCELED THE ACCOUNT. I spoke with the Rep and was told that MY Credit Card Company is sending them Money for no apparent reason. I am reporting this to the State Attorney General and encourage all others who are having issues like this to them also.

Carlee
PUYALLUP, Washington
U.S.A.

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