MICROSOFT ONLINE SERVI BILL.MS.NET Ripoff contract is up keep getting charged monthly on my credit card Internet
hello,
I had bought a computer 3 years ago from best buy which included a 3 year contract with MSN. My contract is up and I keep getting charged $21.95 on my credit card. I can't get a hold of these people, and their is no website address or phone number. The charge on the credit card says Microsoft online servi BILL.MS.NET. Please help me in this matter.
Sincerely,
Jeannie
LAS VEGAS, Nevada
U.S.A.
1 Updates & Rebuttals
RJ
Camden,Arkansas,
U.S.A.
You can't FIND the MSN web site? Really!
#2Consumer Suggestion
Mon, March 22, 2004
You wrote: "I can't get a hold of these people, and their [there] is no website address or phone number."
You have got to be kidding! Three years using MSN as your Internet provider and you NEVER once went to their very easily located web site?
http://www.msn.com/
And, of course, you never received any documentation from MSN when you began service or any e-mail from them in those three years. Sure!
You can contact support at the following Internet address:
http://support.msn.com/contactus.aspx?productkey=msncom
"Contact MSN Support for help with your
subscription or with problems you are experiencing while using MSN."