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  • Report:  #45904

Complaint Review: Microsoft Online Services

Microsoft Online Services rip-off billing services after cancellation Amherst New York

  • Reported By:
    — amherst New York
  • Submitted:
    Tue, February 18, 2003
  • Updated:
    Thu, May 08, 2003
  • Microsoft Online Services
    Amherst, New York
    U.S.A.
  • Phone:
    800-386-5550
  • Category:
    Internet Services
*UPDATE EX-employee responds: there might be a second account

I had cancelled my service after the six month free trial with my new dell computer. Was told by a representative that I would no longer receive a billing charge, and was continued to be charged.

Nadine
amherst, New York
U.S.A.

1 Updates & Rebuttals

Donald

Ns,
Nova Scotia,
Canada

there might be a second account

#2UPDATE EX-employee responds

Wed, May 07, 2003

there might be a second account/setup by mistake if the customer has his cancelation number he should be looked after.the billing should be found under his credit card

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