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  • Report:  #1083705

Complaint Review: Microtech Support Services

Microtech Support Services cs@mtechbusiness.com (Chetan) promised to cancel my plan and give me a refund and never paid me back $250.00 internet

  • Reported By:
    Tess — Adel Iowa
  • Submitted:
    Wed, September 11, 2013
  • Updated:
    Wed, September 11, 2013
  • Microtech Support Services
    Select State/Province
    USA
  • Phone:
    1-800-261-0643
  • Category:

On 6-22-13 I called Microtech to get assistance with connecting my new printer. Allowing them to connect to my computer

they informed me that my comp. had been hacked and I had viruses that would need to be removed in order to solve the problem.

I allowed them to do so and they recommended I sign up for their. maint.plan for $250..two days later I cancelled the plan They resisted and suggested I stay with the plan. I then asked to speak to their supervisor.

I called them time and time again. Finally by July 5th they returned my call, from 661-748-0240. They told me I should have arefund within 5-10 days.

Since that date the  1-800-218-8501 number has been disconnected. The 1-800-261-0643 number rings but they won't answer.

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