Complaint Review: MIDAS AUTO SERVICE EXPERTS

I had a Buick LeSabre 2003 I purchased last year, right at the beginning my brakes made some kind of a whistle noise, it was on a Friday when I past by a Midas shop knowing they are a huge franchise and they would do a good job, I saw a big sign "Monthly special $89.00 lifetime pads", I rolled into the garage to have the "experts" a look on my car.

David called me that the total would be $349 + tax I was shocked I then asked where did you get 349+ from $89? he explained that luckily my front brakes are OK the noise comes from the rear pads which are worn I will also need a calipers adjustment and alignment after all I said he should go ahead with the repair.

The next Tuesday I called Dave that I still hear the noise even worse than before I also feel the brakes are like grinding since I am not the expert I drove back to them, he takes the car inspect it, an hour later he called me that I will need front pads as well and the total will be another $175 I asked him how come you promised me the other day that the front are in perfect condition? he replies to me I don't know what I said but this is the situation now, do you wanna have it done yes or no?

I did not have a choice but to say yes I will admit that he offered me a $20 courtesy discount.

Try to avoid these cheats at all cost it is not worthed the headache.

Mo
Monroe, New York
U.S.A.