Complaint Review: Midas

First time, i went in to get new brake pads and made it clear I only wanted front brake pads and do not go any further. They proceeded to take apart all four brakes and nit picked every detail so my 40$ service ended up being almost 500$ which was I couldn't get my car back unless I did. Okay, get some new parts. About a month later my front right wheel starts smoking from friction because (from what others say) the caliper is frozen, so I went back and told them. It sits for hours and they say everything is fine.

Not true, I get the wheel heated up and bring it back for proof. They then tell me my caliper is frozen (never listened the 1st time). This was going to cost me 300$ even though it stated all 4 calipers were serviced a month prior. Apparently they say "that just means we cleaned and lubed them". Either way I don't see why they didn't pick up on it the day they picked every other detail. So I buy a new caliper (20$) and have another place put it on. Still not completely better but the other day the brake pad possibly falls off (instant loud grinding). it's been 94 days but the warranty (in writing) for new brake pads says as long as I own my vehicle. They tell me now that's not true and we have look at it and find out how much it will be (a different location midas).

The place is a scam and the warrantees are worthless.

Frank Smith
Hull, Massachusetts
U.S.A.