Complaint Review: Midland Mortgage CO AKA Midfirst Bank

Fell behind in mortgage payments. contacting midland mortgage they need certain paperwork to assistance me. I faxed over documents in 9/02 to the loss leg dept. In 10/02 they stated they never recieved the papers, so I faxed them again, and again in 11/02. In 12/02 I spoke with a gentleman who said he could probably find a program to suit me> I had not heard from him so in 2 weeks later I got a hold of him. He stated he had been out of town and would tried to give my an answer soon. 1/03 nothing had been approved.

I spoke with the foreclosure department and told them that I was being help and they told me the could help
They told me I need to move....I am very concern that because I behind in my house payments, but because my paperwork had been that department since 9/02. Midland does not realized that I could have save my home. I they had told my in early January their program would not fit my needs, I could have file for chapter 13. I don't understand how a company can operate under these conditions. I spoke with 3 departments after my house was sold. To this day they think Midland was not at fought, because they never promise me a program. All I have to say is they were at fought I could have save my home. After the sell of my home all departments denied what they told me. I had one person tell me I need to get over it and go on with my life. I am a single parents with children, I have no idea of how or what to do.

I called Midland and told them I had faith in them. I have been a homeowner since 9-96. I really thought they would take care of me in need. I hope the gentlemen who I had been dealing with can sleep and night, just knowing I depended on him. He promise me he would take care and me and not to worry. I left my life in his hands and I got thrown to the streets.....

Ada
Arlington, Texas
U.S.A.