Midwest Auto Recycling Engine sold was not as described False representation Milwaukee Wisconsin
I bought a Northstar engine from mid city auto salvage May 9th 2005. I was told it was a 1998 engine with 32000 miles on it carfax verfied for $1750.00. During the install process the mechanic had problems with the intake manifold aligning with the throttle linkage and the knock sensor was not in the same place. Had to move the intake manifold from the original engine to make it fit. I took the engine #s to the cadillac dealer to get the VIN for the vehicle and as it turns out the engine is really out of a 1995 Seville and had 39,000 miles on it in 1999. I ran a carfax on the engine and current mileage is unknown but based on averages it is well over 100,000.
I got the car back and after one day the check engine oil light started coming on periodically. The condition continued to get worse until know when the engine warms up about 10 miles the oil lamp lights. The low oil pressure message came on a message to stop engine came on. Took it to a local mechanic and was advised engine has internal damage. After some hunting around I found that Midwest auto recycling was the same company opened because of licenseing issues for midcity auto salvage. When I called midwest auto recycling they had me fax all the evidence of the bad engine. This was actually before I knew it was bad and wanted to get some money back for the false advertising. I got a call back from a man named William who told me midwest and mid city are not the same company and he could not help me.
I found that odd since the web site for midwest was the same as midcity's and even had a reference to mid city in the web site which has since been removed. GO to this site to see what the better business bureau has to say about this company and the relationship between midwest and midcity.
Steve
e.sandwich, Massachusetts
U.S.A.
9 Updates & Rebuttals
Rick
Cudahy,Wisconsin,
U.S.A.
BBB mistake
#10UPDATE Employee
Wed, November 22, 2006
this person Edward Talyansky is not a registered engine for Midwest Auto Recycling.
it is a mistake that will be corrected by the BBB in a couple of days.
John
Califon,New Jersey,
U.S.A.
According to the Wisconsin B B B
#10Consumer Comment
Wed, November 22, 2006
the OP is correct as that is precisely what the BBB states as per your suggestion.
You stated:
"WE ARE MIDWEST AUTO RECYCLING
CHECK OUT OUR BBB RECORD"
Wisconsin BBB states:
"As Edward Talyansky is registered agent with WDFI for Midwest Auto Recycling. He is listed as President of Mid City Auto Salvage"
That's pretty cut and dry.
Here's the link:
http://www.wisconsin.bbb.org/commonreport.html?bid=10000185&language=1
Steve
E.sandwich,Massachusetts,
U.S.A.
correction to purchase date.
#10Author of original report
Tue, November 21, 2006
Sorry, that was a typo on the purchase date. The purchase date was May 9th, 2006. My electronic check was cashed on May 10th 2006. Then I began the wait. I was told 7-10 days for delivery. After two weeks I called and talked to tracking and they said the engine was tied up in NY due to shipping around the holiday and all the trucks needed to be xrayed before they could enter New England.
I called every week after that until I finally filed a complaint with the FBAA on June 9th. On June 10th I received a tracking email showing the engine was shipped that day from guess where Milwaukee. The engine arrived at its destination on June 15th 2006. The install was not completed until Oct 5, 2006 because the mechanic had committed to other projects and the delivery was so far behind schedule.
During this period is when I investigated the engine serial #s and found that the engine was out of a 1995 Seville. When I faxed all the material to Mid West Auto Salvage in Oct, 2006 they told me that they were not affiliated with mid city auto salvage. The commentary above showing the relationship of the two companies was cut directly from the Milwaukee BBB site. That engine should be guaranteed until dec 15 2006 and it is back with the mechanic now with what appears to be a bad camshaft engine bearing which translates to JUNK>
Rick
Cudahy,Wisconsin,
U.S.A.
BBB
#10UPDATE Employee
Tue, November 21, 2006
again the BBB report is for Mid CiTy Auto
WE ARE MIDWEST AUTO RECYCLING
CHECK OUT OUR BBB RECORD
THANK YOU
Steve
E.sandwich,Massachusetts,
U.S.A.
bbb reliability report
#10Consumer Comment
Mon, November 20, 2006
BBB Reliability Report
The Better Business Bureau
Serving Wisconsin
10101 W. Greenfield Ave.
Suite 125
Milwaukee, WI 53214
(800) 273-1002
www.wisconsin.bbb.org
Mid City Auto Salvage
2431 N. 30th St.
Milwaukee, WI 53210
Telephone: (414) 263-5100
Fax: (414) 263-5124
www.midcityautosalvage.com
The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report
BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
Original Business Start Date: January 1987
Principal: Customer Service Sir/Madam
Customer Contact: Customer Service Sir/Madam - (414) 263-5100
Entity: Corporation
Incorporated: June 1987, WI
Employees: 6
TOB Classification: Auto Repair & Service, Auto Parts & Supplies-New
BBB Membership: This company is not a member.
BBB Membership Status
On January 26, 2004, this company's membership in the BBB was revoked by the BBB's Board of Directors due to failure to respond to one or more consumer complaints filed with the BBB and failure to eliminate the underlying cause of complaints on file with the BBB concerning non-delivery, delayed delivery and the delivery of defective parts.
Nature Of Business
This firm offers used auto parts and auto repair.
Customer Experience
Based on BBB files, this company has an unsatisfactory record
BBB Definition:
unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern
BBB Definition:
pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the Bureau due to failure to respond to one or more complaints and or two or more otherwise unresolved
BBB Definition:
unresolved - The company failed to resolve the complaint issues.
complaints. However the business has resolved
BBB Definition:
resolved - The company resolved the complaint issues.
some complaints presented to the bureau.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 243 complaints about this company in the last 36 months, our standard reporting period. Of the total of 243 complaints closed in 36 months, 57 were closed in the last year.
Advertising Issues
BBB Definition:
Advertising Issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
Contract Issues
BBB Definition:
Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
2 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
6 - Company failed to respond to the BBB to resolve or address the complaint issues.
Billing or Collection Issues
BBB Definition:
Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
3 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
5 - Company failed to respond to the BBB to resolve or address the complaint issues.
Sales Practice Issues
BBB Definition:
Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
4 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
13 - Company failed to respond to the BBB to resolve or address the complaint issues.
Delivery Issues
BBB Definition:
Delivery Issues - Claims alleging delayed delivery of ordered merchandise.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
16 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company offered a partial (less than 100%) settlement which the consumer accepted.
8 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
2 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
4 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
48 - Company failed to respond to the BBB to resolve or address the complaint issues.
Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
2 - Company failed to respond to the BBB to resolve or address the complaint issues.
Customer Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
2 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
2 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
No Response - The company failed to respond to the complaint.
4 - Company failed to respond to the BBB to resolve or address the complaint issues.
Guarantee or Warranty Issues
BBB Definition:
Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
4 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
4 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
11 - Company failed to respond to the BBB to resolve or address the complaint issues.
Product Issues
BBB Definition:
Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
6 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
5 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
2 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
36 - Company failed to respond to the BBB to resolve or address the complaint issues.
Refund or Exchange Issues
BBB Definition:
Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
8 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
9 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
3 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
3 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
15 - Company failed to respond to the BBB to resolve or address the complaint issues.
Issue Not Defined
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address the complaint issues.
Company Management
Additional company management personnel include:
Mr. Alfred Talyanski - Vice President
Mr. Ed Talyanski - President
Mr. Shaun Brayden
This company is connected with Midwest Auto Recycling review report
BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues
advertising issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer.
or other information that results from activity conducted by the BBB.
As Edward Talyansky is registered agent with WDFI for Midwest Auto Recycling. He is listed as President of Mid City Auto Salvage.
Additional Telephone Numbers
Additional Phone Numbers
(800) 263-8803
(414) 263-3094
Industry Tips
Auto Repair and Services
--------------------------
Report as of November 20, 2006
Copyright 2006 Better Business Bureau, Inc.
Steve
E.sandwich,Massachusetts,
U.S.A.
bbb reliability report
#10Consumer Comment
Mon, November 20, 2006
BBB Reliability Report
The Better Business Bureau
Serving Wisconsin
10101 W. Greenfield Ave.
Suite 125
Milwaukee, WI 53214
(800) 273-1002
www.wisconsin.bbb.org
Mid City Auto Salvage
2431 N. 30th St.
Milwaukee, WI 53210
Telephone: (414) 263-5100
Fax: (414) 263-5124
www.midcityautosalvage.com
The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report
BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
Original Business Start Date: January 1987
Principal: Customer Service Sir/Madam
Customer Contact: Customer Service Sir/Madam - (414) 263-5100
Entity: Corporation
Incorporated: June 1987, WI
Employees: 6
TOB Classification: Auto Repair & Service, Auto Parts & Supplies-New
BBB Membership: This company is not a member.
BBB Membership Status
On January 26, 2004, this company's membership in the BBB was revoked by the BBB's Board of Directors due to failure to respond to one or more consumer complaints filed with the BBB and failure to eliminate the underlying cause of complaints on file with the BBB concerning non-delivery, delayed delivery and the delivery of defective parts.
Nature Of Business
This firm offers used auto parts and auto repair.
Customer Experience
Based on BBB files, this company has an unsatisfactory record
BBB Definition:
unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern
BBB Definition:
pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the Bureau due to failure to respond to one or more complaints and or two or more otherwise unresolved
BBB Definition:
unresolved - The company failed to resolve the complaint issues.
complaints. However the business has resolved
BBB Definition:
resolved - The company resolved the complaint issues.
some complaints presented to the bureau.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 243 complaints about this company in the last 36 months, our standard reporting period. Of the total of 243 complaints closed in 36 months, 57 were closed in the last year.
Advertising Issues
BBB Definition:
Advertising Issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
Contract Issues
BBB Definition:
Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
2 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
6 - Company failed to respond to the BBB to resolve or address the complaint issues.
Billing or Collection Issues
BBB Definition:
Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
3 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
5 - Company failed to respond to the BBB to resolve or address the complaint issues.
Sales Practice Issues
BBB Definition:
Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
4 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
13 - Company failed to respond to the BBB to resolve or address the complaint issues.
Delivery Issues
BBB Definition:
Delivery Issues - Claims alleging delayed delivery of ordered merchandise.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
16 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company offered a partial (less than 100%) settlement which the consumer accepted.
8 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
2 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
4 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
48 - Company failed to respond to the BBB to resolve or address the complaint issues.
Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
2 - Company failed to respond to the BBB to resolve or address the complaint issues.
Customer Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
2 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
2 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
No Response - The company failed to respond to the complaint.
4 - Company failed to respond to the BBB to resolve or address the complaint issues.
Guarantee or Warranty Issues
BBB Definition:
Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
4 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
4 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
11 - Company failed to respond to the BBB to resolve or address the complaint issues.
Product Issues
BBB Definition:
Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
6 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
5 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
2 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
36 - Company failed to respond to the BBB to resolve or address the complaint issues.
Refund or Exchange Issues
BBB Definition:
Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
8 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
9 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
3 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
3 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
15 - Company failed to respond to the BBB to resolve or address the complaint issues.
Issue Not Defined
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address the complaint issues.
Company Management
Additional company management personnel include:
Mr. Alfred Talyanski - Vice President
Mr. Ed Talyanski - President
Mr. Shaun Brayden
This company is connected with Midwest Auto Recycling review report
BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues
advertising issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer.
or other information that results from activity conducted by the BBB.
As Edward Talyansky is registered agent with WDFI for Midwest Auto Recycling. He is listed as President of Mid City Auto Salvage.
Additional Telephone Numbers
Additional Phone Numbers
(800) 263-8803
(414) 263-3094
Industry Tips
Auto Repair and Services
--------------------------
Report as of November 20, 2006
Copyright 2006 Better Business Bureau, Inc.
Steve
E.sandwich,Massachusetts,
U.S.A.
bbb reliability report
#10Consumer Comment
Mon, November 20, 2006
BBB Reliability Report
The Better Business Bureau
Serving Wisconsin
10101 W. Greenfield Ave.
Suite 125
Milwaukee, WI 53214
(800) 273-1002
www.wisconsin.bbb.org
Mid City Auto Salvage
2431 N. 30th St.
Milwaukee, WI 53210
Telephone: (414) 263-5100
Fax: (414) 263-5124
www.midcityautosalvage.com
The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report
BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
Original Business Start Date: January 1987
Principal: Customer Service Sir/Madam
Customer Contact: Customer Service Sir/Madam - (414) 263-5100
Entity: Corporation
Incorporated: June 1987, WI
Employees: 6
TOB Classification: Auto Repair & Service, Auto Parts & Supplies-New
BBB Membership: This company is not a member.
BBB Membership Status
On January 26, 2004, this company's membership in the BBB was revoked by the BBB's Board of Directors due to failure to respond to one or more consumer complaints filed with the BBB and failure to eliminate the underlying cause of complaints on file with the BBB concerning non-delivery, delayed delivery and the delivery of defective parts.
Nature Of Business
This firm offers used auto parts and auto repair.
Customer Experience
Based on BBB files, this company has an unsatisfactory record
BBB Definition:
unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern
BBB Definition:
pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the Bureau due to failure to respond to one or more complaints and or two or more otherwise unresolved
BBB Definition:
unresolved - The company failed to resolve the complaint issues.
complaints. However the business has resolved
BBB Definition:
resolved - The company resolved the complaint issues.
some complaints presented to the bureau.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 243 complaints about this company in the last 36 months, our standard reporting period. Of the total of 243 complaints closed in 36 months, 57 were closed in the last year.
Advertising Issues
BBB Definition:
Advertising Issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
Contract Issues
BBB Definition:
Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
2 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
6 - Company failed to respond to the BBB to resolve or address the complaint issues.
Billing or Collection Issues
BBB Definition:
Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
3 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
5 - Company failed to respond to the BBB to resolve or address the complaint issues.
Sales Practice Issues
BBB Definition:
Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
4 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
13 - Company failed to respond to the BBB to resolve or address the complaint issues.
Delivery Issues
BBB Definition:
Delivery Issues - Claims alleging delayed delivery of ordered merchandise.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
16 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company offered a partial (less than 100%) settlement which the consumer accepted.
8 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
2 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
4 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
48 - Company failed to respond to the BBB to resolve or address the complaint issues.
Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
2 - Company failed to respond to the BBB to resolve or address the complaint issues.
Customer Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
2 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
2 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
No Response - The company failed to respond to the complaint.
4 - Company failed to respond to the BBB to resolve or address the complaint issues.
Guarantee or Warranty Issues
BBB Definition:
Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
4 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
4 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
11 - Company failed to respond to the BBB to resolve or address the complaint issues.
Product Issues
BBB Definition:
Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
6 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
5 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
2 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
36 - Company failed to respond to the BBB to resolve or address the complaint issues.
Refund or Exchange Issues
BBB Definition:
Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
8 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
9 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
3 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
3 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
15 - Company failed to respond to the BBB to resolve or address the complaint issues.
Issue Not Defined
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address the complaint issues.
Company Management
Additional company management personnel include:
Mr. Alfred Talyanski - Vice President
Mr. Ed Talyanski - President
Mr. Shaun Brayden
This company is connected with Midwest Auto Recycling review report
BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues
advertising issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer.
or other information that results from activity conducted by the BBB.
As Edward Talyansky is registered agent with WDFI for Midwest Auto Recycling. He is listed as President of Mid City Auto Salvage.
Additional Telephone Numbers
Additional Phone Numbers
(800) 263-8803
(414) 263-3094
Industry Tips
Auto Repair and Services
--------------------------
Report as of November 20, 2006
Copyright 2006 Better Business Bureau, Inc.
Steve
E.sandwich,Massachusetts,
U.S.A.
bbb reliability report
#10Consumer Comment
Mon, November 20, 2006
BBB Reliability Report
The Better Business Bureau
Serving Wisconsin
10101 W. Greenfield Ave.
Suite 125
Milwaukee, WI 53214
(800) 273-1002
www.wisconsin.bbb.org
Mid City Auto Salvage
2431 N. 30th St.
Milwaukee, WI 53210
Telephone: (414) 263-5100
Fax: (414) 263-5124
www.midcityautosalvage.com
The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report
BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
Original Business Start Date: January 1987
Principal: Customer Service Sir/Madam
Customer Contact: Customer Service Sir/Madam - (414) 263-5100
Entity: Corporation
Incorporated: June 1987, WI
Employees: 6
TOB Classification: Auto Repair & Service, Auto Parts & Supplies-New
BBB Membership: This company is not a member.
BBB Membership Status
On January 26, 2004, this company's membership in the BBB was revoked by the BBB's Board of Directors due to failure to respond to one or more consumer complaints filed with the BBB and failure to eliminate the underlying cause of complaints on file with the BBB concerning non-delivery, delayed delivery and the delivery of defective parts.
Nature Of Business
This firm offers used auto parts and auto repair.
Customer Experience
Based on BBB files, this company has an unsatisfactory record
BBB Definition:
unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern
BBB Definition:
pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the Bureau due to failure to respond to one or more complaints and or two or more otherwise unresolved
BBB Definition:
unresolved - The company failed to resolve the complaint issues.
complaints. However the business has resolved
BBB Definition:
resolved - The company resolved the complaint issues.
some complaints presented to the bureau.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 243 complaints about this company in the last 36 months, our standard reporting period. Of the total of 243 complaints closed in 36 months, 57 were closed in the last year.
Advertising Issues
BBB Definition:
Advertising Issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
Contract Issues
BBB Definition:
Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
2 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
6 - Company failed to respond to the BBB to resolve or address the complaint issues.
Billing or Collection Issues
BBB Definition:
Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
3 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
5 - Company failed to respond to the BBB to resolve or address the complaint issues.
Sales Practice Issues
BBB Definition:
Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
4 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
13 - Company failed to respond to the BBB to resolve or address the complaint issues.
Delivery Issues
BBB Definition:
Delivery Issues - Claims alleging delayed delivery of ordered merchandise.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
16 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company offered a partial (less than 100%) settlement which the consumer accepted.
8 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
2 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
4 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
48 - Company failed to respond to the BBB to resolve or address the complaint issues.
Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
2 - Company failed to respond to the BBB to resolve or address the complaint issues.
Customer Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
2 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
2 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
No Response - The company failed to respond to the complaint.
4 - Company failed to respond to the BBB to resolve or address the complaint issues.
Guarantee or Warranty Issues
BBB Definition:
Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
4 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
4 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
11 - Company failed to respond to the BBB to resolve or address the complaint issues.
Product Issues
BBB Definition:
Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
6 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
5 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
2 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
36 - Company failed to respond to the BBB to resolve or address the complaint issues.
Refund or Exchange Issues
BBB Definition:
Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
8 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
9 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
3 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
BBB Definition:
Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome.
3 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
15 - Company failed to respond to the BBB to resolve or address the complaint issues.
Issue Not Defined
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address the complaint issues.
Company Management
Additional company management personnel include:
Mr. Alfred Talyanski - Vice President
Mr. Ed Talyanski - President
Mr. Shaun Brayden
This company is connected with Midwest Auto Recycling review report
BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues
advertising issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer.
or other information that results from activity conducted by the BBB.
As Edward Talyansky is registered agent with WDFI for Midwest Auto Recycling. He is listed as President of Mid City Auto Salvage.
Additional Telephone Numbers
Additional Phone Numbers
(800) 263-8803
(414) 263-3094
Industry Tips
Auto Repair and Services
--------------------------
Report as of November 20, 2006
Copyright 2006 Better Business Bureau, Inc.
Rick
Cudahy,Wisconsin,
U.S.A.
wrong company
#10UPDATE Employee
Mon, November 20, 2006
we are not Mid City Auto
or have anything to do with this company
this customer is just bitter because he is trying blackmail to get money back for an engine that was purchased almost 2 years ago and according to fax that he sent us is 16 months past warranty.
Just because we are in Wisconsin and both names begin with Mid does not make us the same companies.
Have the customer provide a SHREAD of PROOF that we are the same company.
As far as the website goes we had this site since the day we opened.
Please go to BBB and look up Midwest Auto Recycling record.