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Midwest Auto Recycling Midwest failed to timely fill order, ignored my cancel request. Cudahy, Ohio
I ordered an engine from Midwest Auto Recycling on May 25, 2009. I called on June 22 and asked where the engine was. I was told, "Look for it at the end of the week". By Friday afternoon, June 26, one month after ordering, I still had not received my purchase. I called Friday 26th and told three individuals at Midwest that 1) I have waited long enough, 2) I was taking my business elswhere, 3) I was canceling my purchase, and 4) I wanted a full credit on my credit card. One individual put me on hold, came back, and told me, "It will be there Monday". I discovered later the engine was still on their dock while I called. They ignored my order to cancel, lead me to believe by deception that the engine had already been shipped, and shipped it later in the day. I called my VISA bank Saturday June 27, explained what had happened, and was advised to refuse to accept the engine. I refused to accept the engine when it arrived on Tuesday June 30 and called Midwest. I told them I cancelled June 26 and they said I didn't. The purchase has been in dispute at Citibank since June 27. I discern Midwest Auto Recycling is not an honest company. They attempted to deceive me and later presented untrue statements to Citibank. I would advise against doing any business with this company.
2 Updates & Rebuttals
Tony
Ames,Iowa,
USA
Good work, Jeff.
#3Consumer Comment
Mon, November 30, 2009
These guys are spreading their wings, and operatin under more than one name. I'm amazed that they are still in business.
Jeff
Manda,Nebraska,
U.S.A.
They've Changed Names... Again
#3Consumer Comment
Sat, October 24, 2009
Midwest is now doing business as EngineandTransmissionWorld.com. Also, they have some kind of affiliation with swengines.com - SWengines.com has Midwest's phone number all over their site, and Midwest picks up the phone when you dial SWengines.