Complaint Review: Mikael Lundquist - Dovtech

Mikael Lundquist sold us a hard wired electronic alert system. The alert system was to visually notify our deaf son of things taking place in and around the house. i.e. Doorbell ringing, phone ringing, and smoke alarms sounding. The system worked for about three weeks before failing.

We contacted Mr. Ludquist who said we should send the unit back and he would repair and return it. We also purchased 3 strobe lights that we did not use, he promised to refund the money if we returned them with the main unit. We sent the system and the 3 strobe lights to him. We spent $605.00 on the system and another $1,400.00 to have it installed.

It's now been well over a year since we returned the system. We still don't have any type of alert system for our son. At first Mr. Lundquist promised to make good on his obligations, but now he just doesn't respond.

Mr. Lundquist didn't rip me or my wife off, he ripped off our 12 year old son. Mr. Lundquist is himself deaf, but seems to be OK with ripping off others in the deaf community, and children at that. Shame on you Mr. Lundquist for endangering our son's life.

Mark
Union Bridge, Maryland
U.S.A.