Complaint Review: Mike Diamond Plumbing

The smell good plumber came out and I thought it would be $99.  He gave me a bid that had 3 prices on the same sheet of paper none of which specified what exactly I would receive.  The first bid was $2400 the next $1800 the last $1400 plus parts. I told him I would think about it. He wanted to sell a mainline cleanout installation before it could be rooted.  I had been rooting it annually for years for about $35 rooter rental but I'm getting old and $99 was better than a heart attack. A local plumber put in the mainline cleanout  for $600 including rooting. Now I can root it myself and not worry too much.

I am writing because he did my elderly neighbor for  about $2600.  $350 for a Video inspection, $80 for an inspection permit which was never done and the rest for the "Job".  The parts cost about $80.  She speaks little English and is a widow over 80 years was frightened and is frail.  This woman was victimized.  Beware