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MIKE POINTER - AUTHOR/SPEAKER/HEY I SAW YOUR COMMERCIAL UNPROFESSIONAL, NAME CALLING, NOT CLEAR ON BILLING PRACTICES, THREATENED TO RUIN MY CAREER Los Angeles California
A series of emails betweEn Mike and I, to show how SUCCESSFUL MINDED HE IS
I WROTE:
Can you please pick a steady day for your debits? I thought you were taking 40.00 per week for class, and then 21.00 for the book??? Why did you take 65.00$ Is there a way I can pay for my class cash, when I come, I am NOT comfortable with ANYONE having my card number and withdrawing at will, it brings bad experiences for me, and non trust, I have had too many bad experiences. I want to continue to come to class but I need more control over when and who and HOW MUCH funds are being taken off my card. I hope you understand. I would like to speak with you.
MIKE WROTE:
I actually charged you a $1.64 LESS for the book by mistake. It' 21.64 of you pay by credit card and I only charged you $20. Also, you signed up for the class with a $40 deposit. I normally charge $50 for a deposit! You missed class Thursday and came Saturday. YOU STILL PAY FOR EVERY CLASS YOU COME TO at least $45.
I don't appreciate being blamed for your bank charges. I've been teaching for 9 years now. I have a set payment plan and I see that I made a mistake not following my regular pattern trying to be flexible with you.
I WROTE:
First of all Mike, I did NOT blame you for ANYTHING, Let's not get Ego working, Great you have been in business for 9 years! Good, I have been paying for services for years as well. You have several options for class you give classes on Thursday and Saturday ok? Therefore, I did not come on Thursday, (I did not miss anything) I came on Saturday INSTEAD. So you charged me 40.00 for a deposit which includes the total price of the classes! and My first class payment due, should have been 1 week later! not 4 days later. If you have a policy that I think you have, I don't think we need to do business. I don't like this dialogue, if you have been in business for 9 years, then you should know how to difuse a (possibly confused or misunderstood CUSTOMER, key word here). We read the same books let's live it???
MIKE WROTE IN RESPONSE:
TOLD YOU ON THE PHONE THAT THE DEPOSIT WAS $40 AND WHEN YOU COME TO CLASS ANOTHER $45 IS DUE THEN. NOT A WEEK LATER. WHERE DID YOU GET THAT FROM, A WEEK LATER?
I DON'T LIKE YOUR DISRECTFUL TONE OR POOR ATTITUDE. I CAN SEE WHY YOU HAVE HAD TROUBLE WITH BOOKINGS NOW. SO THERE'S THE ANSWER TO YOUR PROBLEM-A POOR ATTITUDE.
DON'T COME BACK TO CLASS. YOU ARE OFFICIALLY KICKED OUT! TERMINATED!! I WILL NOT TOLERATE ABUSIVE CLIENTS THAT BLAME THEIR MONEY ISSUES ON ME. I'M TOO VALUABLE TO THE ACTING COMMUNITY TO PUT UP WITH PEOPLE LIKE YOU-VERY POOR CHARACTER. GO SOMEWHERE ELSE AND CAUSE TROUBLE.
Coach Mike Pointer
I WROTE:
trouble booking? What a JERK! I HAVE NOT HAD TROUBLE BOOKING GOOD BYE!! WE WERE ON THE SAME PAGE! I DONT LIKE YOU AT ALL BAD VIBES I HAVE GREAT CHARACTER! YOUR INTIMIDATED!!
I WAS NOT RETURNING.
YOU HAVE A NASTY DISPOSITION! DON'T USE MY CARD AGAIN OR YOU WILL HEAR FROM MY ATTORNEY!! YES I HAVE AN ATTORNEY, YOUR NASTY!! NEVER HAD TROUBLE BOOKING, I BOOKED A MOVIE! MR. KNOW IT ALL! YOUR A JOKE!
YOUR TERMINATED!! GOOD BYE, I WILL MAKE IT IN THIS BUSINESS TRUST ME!!
MIKE WROTE:
THERE'S NOTHING WORSE IN LIFE THAN TO BE VERY UNATTRACTIVE FEMALE TROLL, AND HAVE A POOR ATTITUDE. I WISH YOU WELL IN YOUR PURSUIT OF MORE DARKNESS.
I WROTE:
UNPROFESSIONAL, I HAVE REPORTED YOU LIKE YOU WOULD NOT BELIEVE, I WANT "ALL MY MONEY BACK" ***** AND ***** HAVE READ ABOUT THIS AS WELL.
MIKE WROTE:
OH MY GOSH! I'M REALLY TERRIFIED OF WHAT MY FORMER CLIENTS THAT TOOK MY COURSE...
RESPECTED MY PRACTICE AND, PAID ON TIME WILL THINK OF ME NOW! PLEASE DON'T DO IT ***! YOU WILL SHUT DOWN MY WHOLE BUSINESS AND I WON'T EAT ANY MORE :)
( THIS IS VERY ENTERTAINING NOW!)
YOUR DEAR FRIEND,
COACH MIKE!
I WROTE:
YOU GET NO RESPECT, YOUR THE JOKE AT THE END OF THE DAY! LOL... PEOPLE WILL HEAR ABOUT YOU. I WANT MY MONEY BACK PERIOD.
MIKE WROTE:
MAKE SURE YOU TELL THE WHOLE STORY OF YOUR DISRESPECT AND INABILITY TO PAY A VERY SMALL FEE COMPARED TO WHAT THIS TOWN OFFERS AND YOU ONLY GET A FRACTION OF WHAT I TEACH.
OF COURSE GOD IS BIGGER THAN ME, OR WHAT "GOD" ARE YOU TALKING ABOUT? AND CHRISTIANS DON'T SAY "KARMA" THAT BUDHIST (CHECK THE SPELLING) LANGUAGE.
YOU WILL ALWAYS ALIENATE PEOPLE UNTIL YOU CHANGE YOUR POOR ATTITUDE.
NOW LISTEN, YOU TAKE MY NAME OFF OF YOUR RESUME AND STOP EMAILING ME. I DO KNOW A LOT OF IMPORTANT PEOPLE IN THIS TOWN AND I WILL "ALARM THEM." I'M CREATING A SITE THAT WARNS COACHES AND CASTING DIRECTORS ABOUT PEOPLE LIKE YOU THAT BOUNCE CHECKS AND DISPRESPECT COACHES.
I'M WARNING YOU. NO MORE EMAILS.
COACH MIKE!
323-939-4612
I WROTE:
YOUR PATHETIC, AND UNPROFESSIONAL. MORE PEOPLE HAVE READ YOUR EMAIL THAN YOU THINK! I WILL PRAY FOR YOU! YOU GIVE CHRISTIANS A BAD NAME. YOU GIVE PROFESSIONAL BLACK MEN A BAD NAME. THERE IS A STORY RUNNING ON CNN YOU FIT THE BILL.....
I'LL HEAR ABOUT YOU. MY BOYFRIEND WOULD APPRECIATE IF YOU DON'T WRITE ME AGAIN. THAT'S FOR REAL. YOU DON'T KNOW WHO I KNOW, AND WHO LOVES AND CARES ABOUT ME EITHER. STOP WRITING ME NOW!!!
PRACTICE WHAT YOU PREACH "TEACHER"
ALL THIS BECAUSE I ASKED FOR A DAY TO TAKE MY DEBIT, GREAT BUSINESS MAN TO BE IN BUSINESS FOR 9 YEARS. MEAN SPIRITED MAN, WHAT EVER HAPPENED TO CUSTOMER SERVICE? RESPECT FOR CLIENTS? I WOULD NOT BUY ANYTHING HE IS SELLING.
JB
NORTH HOLLYWOOD, California
U.S.A.
4 Updates & Rebuttals
Anonymous
Glendale,California,
Theft and Misuse of Personal Information of Actors
#5Consumer Comment
Wed, March 05, 2014
Mike Pointer held himself out to be a commercial agent at one point wherein he obtained my headshot and personal information. This information was submitted to him in order to secure an agent. This veneer of an agency evaporated quickly and the agency "Hey I Saw Your Commercial" became "Hey, I Saw Your Commercial" teaching workshop. Mike Pointer took my personal and confidential submission to him and incorporated it into his so called commercial teaching workshop. He denigrated my character, made fun of my headshot and did the same thing to many other actors who were unaware of what he was doing. I received information from two different actors who took his workshop about this. I then took his workshop and saw my headshot. When I confronted him about it, he was self-righteous and beligerent.and claimed that I gave him my headshot and he could do whatever he wanted with it. I then received another email from another actor saying she saw my headshot in his workshop and that she felt that it was wrong and I should talk to him about it. This man is so rude, and self-righteous about his violating acts, he in fact has nothing of value to impart in what he calls classes for which he simply rakes in money. I demanded my workshop fee back and he claimed I was extorting him. This was a conciliatory offer for the horrible transgression of misusing my personal information for years and making profit from it. Other actors should be sensitized to what he is and was doing. He has a terrible attitude, no remorse or contrition for his bad acts.
Nuna
United States of Americain all fairness
#5Consumer Comment
Sun, August 12, 2012
I have personal met coach Mike and was very impressed by his character. Nonetheless let's say for argument sake that Coach mile is very rude and unprofessional. Nonetheless he does have a point. If you were to go to Old Navy but one of those colorful cardigan sweaters and tell the lady at the cashier that you wanted to pay later after walking out the store with the cardigan you would be arrested.
Being an acting coach is a business nonetheless as the fact that he allows people to pay in payment plans is great. Many acting classes expect you to pay in full before the class even begins. So in all fairness he deserves to be paid for the services he offered when he offered them. No other place in the world allows you to pay when you feel is right. And if they do you are expensed a late charge. I mean it's only fair
naylon
Jonesboro,Georgia,
United States of America
Mike Pointer's character is impeccable !
#5Consumer Comment
Wed, May 09, 2012
I think that Coach Mike's character is immpecable. I follow him on YouTube and he is so giving with his information. For the person that had the nerve to accuse him of something so petty with the debit card thing should be ashamed of themselves. I am truly sorry that Coach Mike gave her the time of day. It seems as if this person has some real deep set issues. If I had called her in for an audition, I would have picked up on her negative energy from the beginning. The key to getting work is being a wonderful individual and unique spirit. Sorry that you had to stoop down to this person level, Mike to get your point across. I feel that you are a great guy giving of yourself and your talent. I have been in the business for over 35 years and have done everything from films, Commercials, Voice overs, print and Television. It is so sad to see these types of individuals such as this lady who is trying to stand up to Mike to harm his reputation. Ma'am you should really start with yourself and get into your core and figure out your issues. Maybe you will be able to book jobs and get along with great people.
Jeffmunn
Northridge,California,
U.S.A.
Mike Pointer is a good man.
#5Consumer Comment
Wed, September 10, 2008
I am taking Mike Pointer's class currently. He came highly recommended by two of my very successful actor/actress friends. He makes his billing practices CRYSTAL clear the first day of class. He is one of the most inspirational and positive men I have ever met. I'd also like to point out that the initial post from this consumer contains "emails" allegedly written by Mike. However, there are no ACTUAL posts by Coach Mike on this site. It's highly suspicious and I personally believe that the person posting this claim got upset because he can't control his own finances and decided to make up a bunch of emails to make Coach Mike look bad.
Coach Mike does not strike me as the type of person that calls people names and types in all caps with poor grammar. It's curious that the initial poster and "Mike" both have the same style of writing in the initial post. Hrmmm... Coincidence? ALSO, there is another claim made about Coach Mike that was posted on this site less than one or two hours before this one. Looks to me like someone is trying really hard to make Mike look bad and is resorting to deception. I have met Coach Mike face-to-face and must say I am beyond thrilled with my choice to take his classes.