Complaint Review: Military Supply USA

I purchased an Alumitact X700 Flashlight for $45.00 plus $9.95 shipping/handling. I had the flashlight for a little over 3 months and had used it 4 times.

The 5th time I attempted to use it the on/off button, located on the end of the flashlight barrel, broke and pushed completely into the barrel of the flashlight rendering the flashlight inoperable.

I contacted the company for a replacement/repair and was told that I could not get a replacement/repair unless I paid an additional $19.95 for another flashlight.

I feel that this is unacceptable based on the initial price of the product and the limited amount of times it was used.

The flashlight is apparently cheaply made and the company is being deceptive by selling this product at an exorbitant price and then requiring additional money be paid when it breaks.

The light supplied by the flashlight was indeed superior to other flashlights in its class, as advertised, but its cheap, shoddy manufacture does not make up for that at the specified price charged.