Complaint Review: Millennium Auto Sports

Be very wary if you are trying to get any type of auto work done in Va. Stay away from Millenium Auto Sports!!!! Suppossedly they specialize in JDM Motor Swaps, Turbos, and such after market parts, but the only thing they truly specialize in is taking customers money and not caring whether or not the Work gets done.

I originally took my 97 Honda Accord to Millenium in Feburary of 2005 to get a complete H22 motor/tranny swap done. They had my car for almost 6 months before they "completed" the work. After getting the car back, I could not drive it for more than 15 minutes without the coolant overheating. Apparently they forgot to plug in my thermostat. In addition to that they forgot to hook up my cruise control, and power steering.

It has been almost a year since I orginally took my car to Millenium and on average I have to take it back at least once every 2 weeks to fix something, and of course since they know they arent getting any more money out of me it takes them 3 or 4 days to fix whatever problem it is for that week.

The list of problems includes no power steering hooked up, no cruise control, overheating and many other problems. They finially fixed my power steering pump, but the line they contstructed sprayed power steering fluid all over my entire engine bay, so now everything under the hood is disgusting. There are so many problems I have had with them, I can't begin to list them all here.

Just last week the CV axel they replaced split, so I took it back to them to replace. After arguing with me for a long time they finially decided to replace the axel. I picked up my car Monday night and on Thursday the Axel busted and came out of place while I was driving down Va Beach Blvd. This of course left me stranded on the side of the road and they refused to send a tow truck to come get my car. I continually have to pay for thier mistakes with my money and time.

The last note I want to add if you are considering going to Millenium is the fact that they will never tell you the truth about anything. They will tell you they can do a job in a week and it will take them a month. There have been over a dozen times when I have called them on the phone and they told me my car was ready to pick up. But when I got there and waited for an hour or two they would tell me it wasnt ready they were just mistaken... Sorry come back tommorrow.

I have talked to many people there while waiting for my car and it seems the situation is the same for most people who have the misfortune to bring their car to Millenium. Please if you are considering going to Millenium Auto Sports DONT DO IT!!!!!!!!!

Chris
Norfolk, Virginia
U.S.A.